Details
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Bug
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Resolution: Fixed
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Low
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5.1-OD-13, 5.2.3
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None
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OnDemand
Description
NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.
In OnDemand with instances that have (at least) JIRA + Confluence, the macro browser sometimes fails to load with the error:
There has been an error loading the macro browser. Please try again or see your system administrator.
Unfortunately there is nothing logged that gives a clue as to why it fails. I strongly suspect that it's caused by a timeout when attempting to pull in JIRA's gadgets into the macro browser. This would explain why it is sporadic.
The macro browser should handle this more gracefully (e.g. load the built-in macros and then continue to fetch the external gadgets in the background) or at least log what failed.
Resolution:
For details on how this was resolved, please see this comment.
Attachments
Issue Links
- details
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CONFSERVER-15512 Add caching headers for macro browser ajax requests
- Closed
- is duplicated by
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CONFSERVER-30514 Macro Browser Fails To Load Without Proper Error Message
- Closed
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JST-71382 Loading...
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ADVMACROS-282 Loading...
- relates to
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CONFSERVER-31624 Broken macro browser if I open macro browser before metdata request is made
- Closed
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CONFCLOUD-29810 Macro browser sometimes does not load
- Closed
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JST-75053 Loading...
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JST-75791 Loading...
- Testing discovered
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CONFSERVER-30549 Define default Ajax timeout on the editor page
- Closed
- mentioned in
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