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Details

Type: Bug
Resolution: Fixed
Priority: High
Fix Version/s: 5.8.10
Affects Version/s: 5.0-OD-26, 5.0
Component/s: Editor - Attachment
Labels:
- affects-cloud
- affects-server
- bug-hunt
- critical
- editor
- files
- loyalty

Bug Fix Policy:
View Atlassian Server bug fix policy

Description

NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

There's an OnDemand instance that's been consistently OOMing, the cause appears to be a Word file that's being viewed. It's only ~2MB, but is 34 pages long and contains quite a few embedded images.

Attachments

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Analysis of SQL Servers performance.docx
3.01 MB
27/Oct/2014 3:02 AM
Analysis of SQL Servers performance.docx.zip
5.05 MB
29/Oct/2014 4:56 AM
sparse_gc.PNG
42 kB
16/Jun/2014 12:46 PM
sparse_sheet.xlsx
9 kB
16/Jun/2014 12:46 PM

Issue Links

is related to

CONFSERVER-35395 Viewing embedded Excel documents can cause Confluence to run out of memory

Closed

relates to

CONFCLOUD-28006 Viewing embedded Word documents can cause Confluence to run out of memory

Closed

CONFSERVER-32501 Some MS Office Excel documents can cause OOM (Java heap space) or NPE (NullPointerException) in Confluence

Closed

CONFSERVER-23837 OOME when converting large Word document to HTML

Closed

CONFSERVER-38574 Insert Excel file can cause Confluence frozen

Closed

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(10 mentioned in)

Activity

People

Assignee:: Phong Quoc Le (Inactive)

Reporter:: Nick Mason

Votes:: 6 Vote for this issue

Watchers:: 18 Start watching this issue

Dates

Created:: 06/Feb/2013 3:56 AM

Updated:: 11/Oct/2018 9:02 AM

Resolved:: 26/Aug/2015 8:50 AM