Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-27305

'You need flash player installed to preview ppt and pdf files' message persists after flash is installed in IE9

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 5.1
    • 4.2.7, 4.3.3
    • None

      The message, as well as a link to the adobe website from which you can install Flash is still displayed after Flash is installed, underneath the pdf that is being rendered by the viewpdf macro.

      The following is a screenshot given to us by a client experiencing the problem.

      A possible reason for it can be that The flash plugin has a different name (Shockwave Flash Object) in IE9 than it does in Firefox (Shockwave Flash).

        1. viewer.png
          viewer.png
          32 kB

          Form Name

            [CONFSERVER-27305] 'You need flash player installed to preview ppt and pdf files' message persists after flash is installed in IE9

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2894763 ] New: CONFSERVER Bug Workflow v4 [ 2987185 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2781135 ] New: JAC Bug Workflow v3 [ 2894763 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2726653 ] New: JAC Bug Workflow v2 [ 2781135 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2390846 ] New: JAC Bug Workflow [ 2726653 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2270294 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2390846 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2215776 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2270294 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2167037 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2215776 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1924792 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2167037 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1727122 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1924792 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1683169 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1727122 ]

              drichard David Richard (Inactive)
              ldally lachland (Inactive)
              Affected customers:
              8 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: