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Bug
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Resolution: Won't Fix
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Low
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None
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4.2.12, 5.1.4
Problem
When documentation theme is enabled in both IE9 and Firefox, the user can't select only a part of the content from a page and choose the "Selection" option in the Print dialogue. Firefox yield white pages, while IE9 yields only the first page of the selection.
If the documentation theme is disable, IE9's "Print Selection" is perfectly as expected and Firefox's "Print Selection" is printed, but there's an offset which is equivalent.
Steps to Reproduce
In order to reproduce the problem, first enable the Documentation Theme for the Confluence instance (Confluence Admin > Look and Feel > Themes > choose "Documentation Theme") and then:
With Firefox:
- browse a Confluence page
- drag the cursor through text, in order to select it for printing
- do Firefox > Print
- in the Print dialogue, select the option "Selection"
Whatever the length of the selected text is, the output will be only blank pages, with Firefox header and footer.
With IE 9:
- browse a longer Confluence page (that would contain more than one printed page)
- drag the cursor through text, in order to select text that will need more than one page once printed
- do File > Print
- in the Print dialogue, select the option "Selection"
Only the first page of the selection is printed (Page 1 of 1), the rest is discarded.
Without the Documentation Theme:
- IE9's "Print Selection" is perfectly as expected.
- Firefox's "Print Selection" is printed, but there's an offset which is equivalent.
Workaround
Preview the document and manually determine which pages the user wants to print (but still, don't get ONLY the text wanted).
Attachments to better understand it below.