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  1. Confluence Data Center
  2. CONFSERVER-26994

No option to 'Open' attachment

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Details

    Description

      Summary

      Running Confluence 4.3.2 in Internet Explorer 8, there is no option to Open attachment.

      Steps to reproduce

      1. Use Confluence 4.3.2.
      2. Attach a document in any page. For example: test.docx
      3. Once attached, refresh the page.
      4. Click the attachment link and it will prompt a window to Save/Cancel. No options for Open.
      5. Use Confluence 4.3.1, repeat the steps above. There will be option to Open/Save/Cancel in the prompt window.

      Testing

      This scenario also happens in Internet Explorer 9 for version 4.3.2 but not 4.3.1.
      Testing on Firefox shows that the 'Open' function works fine for both 4.3.2 and 4.3.1.
      Please refer attachment for more information.

      Workaround

      • Use Firefox to run Confluence 4.3.2.
      • Save attachment before opening it.
      • Another workaround is described in this article, however this can be implemented at your own risk!

      Attachments

        1. confluence-4.3.1_with_IE8.png
          confluence-4.3.1_with_IE8.png
          112 kB
        2. confluence-4.3.1_with_IE9.png
          confluence-4.3.1_with_IE9.png
          85 kB
        3. confluence-4.3.2_with_IE8.png
          confluence-4.3.2_with_IE8.png
          114 kB
        4. confluence-4.3.2_with_IE9.png
          confluence-4.3.2_with_IE9.png
          79 kB

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              dblack David Black
              cchan Chung Park Chan
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              Dates

                Created:
                Updated:
                Resolved: