Seriously, Ticket is open since 2012 and still today there is no solution for that.

Sorry but it doesn seems like this would be your long term vision. 

If you won't follow your customer wishes please close the ticket...

I completely agree with everyone here, Edits in notification is a must.

There is no good excuse for not having this feature! Please add it!

Yes! Edits in notifications would be ideal. What Michael said is exactly true - if we choose to watch a page, it is because we want to know and if we have to get that notification through email, then we need email notifications which makes the workbox unnecessary and unused. Personally, I would love to have page edits appear in the workbox with a link to the page and a link to the view changes feature in page information. I don't need to see the changes there especially if I have a link to see those if wanted.

We have chosen to use a plugin that gives a Save and Save & Notify button for users, but because the Save button is more prominent, again we are missing wanted updates. I would love to be able to remove that plugin and go back to Notify Watchers being default but allow users the right to choose to receive by email knowing that they will receive everything in their workbox. (As in this ticket: https://jira.atlassian.com/browse/CONF-26672.)This would be a HUGE improvement for our users that would be greatly appreciated. Thank you!

We agree with the other comments: workbox notifications should include edits.
-David

Chris,
Thanks for your feedback. What you described is really our long-term vision with Workbox/in-app notifications. This is covered off by feature request CONF-26672.

To be quite honest with you, I was super excited about this long-term vision. Turns out, after we shipped WorkBox 1.0, is the majority of customers are far from that in terms of advanced usage and desires you described. So with that in mind, this something we would still like to head towards, but digest/in-app notifications only is something that is in our long-term roadmap. Feel free to watch that issue to stay updated, but just to set expectations, it isn't happening anytime soon - but we all want it to happen sometime!

Cheers.

Hi there,

I just had a talk to one of your support engineers because we raised a support case for the same reason (JST-69769). Please let me explain where we're coming from or what our thinking is: We would like to configure a way that our users stay updated about all the content they're interested in, but not by getting emails (because emails disrupt their workflow), but by the workbox notifications. This is not currently possible. I talked to a few of our users, one of them said something along the lines of "I can't believe this isn't possible. Look at the way facebook does it, it's perfect. I don't get any mails [because that user has configured it in a way that he doesn't get any mail] but when I actively choose to go into facebook I see everything that happened in the notification area. I can't imagine anyone would want it any other way". To be honest, neither can I.

From my point of view the workbox system is pointless. It doesn't do anything useful to me, at all. I'm not saying that in anger, just from a strictly logical point of view, and here's the trail of thought that leads me to this conclusion:

• If I watch a page, I want to know what happens to it. If I didn't care when someone edits it, I wouldn't watch it. Does someone disagree?
• Because I want to be notified about edits on the pages i watch, I have to receive email updates, because the workbox alone doesn't tell me when someone changes the page that I'm watching.
• Because I receive email updates anyway, the workbox only shows me information that I have already gotten by email a second ago. The workbox doesn't show me any information I don't already know.

So basically I can switch on email notifications, get a boatload of separate emails every time someone edits a page I'm interested in, and some (now pointless) notifications in the workbox next time I open Confluence.
Or I can switch off email notifications, be happy about the fact that I get no emails, use the workbox to be notified, and miss when anyone edits a page that I'm watching.

Possible fixes?
Cheap solution: I'd be happy enough to be notified in the workbox THAT a page changed. If it doesn't tell me what's changed I can always look that up myself.
Deluxe solution: You say your problem was that the workbox area is to small to properly display all the changes that happened to a page. Fair enough. But you could always add a button on the "Page XYZ has changed" notification that leads you to a temporary page that displays the changes and uses up the whole browser window.

And if you're worried that some people do not want to be notified by page edits on pages they watch (then why do they watch them if they don't care when something changes?), you could always add an option in the user settings. Options aren't evil, please give your users some choice.

Cheers, Chris

Finally the confluence version 4.3.6 is a fact. But this update is without the solution we was waiting for... Please any one knows about this topic? We really want to work with the notifications in the Workbox area.

Kind regards

Would be very very important for our company the notification
of the pages in the workbox, specially because:

1- Our costumers need feedback of some specifics projects (we sell information).

2- our users can monitoring his pages "watch",
which information is updated on the page "follows".

3- easy to find

this can be an option like enable or
disable this feature from the settings panel for each account
user as the same case of "mail preferences".

I agree with Chris about: " it is the choice of our users how many pages they watch, it is the choice of the page editor whether they notify the watchers or not. Therfore the volume is our choice."

We just wait this change to update for 4.3. many thanks

Thanks, Chris. You make a good point regarding "ability to switch notifications and email on or off at a high level"
I've raised an issue for that: https://jira.atlassian.com/browse/CONF-26672