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  1. Confluence Data Center
  2. CONFSERVER-25334

Exporting PDF with Gliffy diagrams causing error

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      Running a Confluence 4.1.7 with Gliffy plugin 4.2.2

      Steps to reproduce:

      1. In a space, create a page with one or more Gliffy diagrams on it.
      2. Export the entire space as a PDF.
      3. Then, open your PDF, and you'll see a error instead of the diagram: 
        Error rendering macro 'gliffy' : java.lang.ClassCastException: com.atlassian.confluence.util.ConfluenceMockServletRequest cannot be cast to
javax.servlet.http.HttpServletRequest

      I've attach a PDF, with the example, in the section 'testttt'.

        1. ds-250412-1540-4.pdf
          5.94 MB

            [CONFSERVER-25334] Exporting PDF with Gliffy diagrams causing error

            Minh Tran added a comment -

            Dear wzanchet,

            Thanks for raising this issue. I believe this is something that Gliffy team will be able to help you with.
            Could I ask that you create a support ticket on http://support.gliffy.com/hc/en-us/requests/new?

            Regards,
            Minh Tran
            Confluence Bugmaster
            Atlassian

            Minh Tran added a comment - Dear wzanchet , Thanks for raising this issue. I believe this is something that Gliffy team will be able to help you with. Could I ask that you create a support ticket on http://support.gliffy.com/hc/en-us/requests/new ? Regards, Minh Tran Confluence Bugmaster Atlassian

            guentherm added a comment - - edited

            This problem ist still there with Confluence 5.9.1 with Draw.io 5.2.2.
            Linked Images from Attachments are not rendered within the generated png picture attachment.
            How could such a problem just be "minor" !

            guentherm added a comment - - edited This problem ist still there with Confluence 5.9.1 with Draw.io 5.2.2. Linked Images from Attachments are not rendered within the generated png picture attachment. How could such a problem just be "minor" !

            Heather Dull added a comment -

            The lastest update to Diagrammly that came out last week seems to have resolved this issue for me. Yea!!

            Heather Dull added a comment - The lastest update to Diagrammly that came out last week seems to have resolved this issue for me. Yea!!

            Joseph Narai added a comment -

            Same for me, I use confluecnce and Diagramly for all tech documentation, went to print today to give a hardcopy to a customer, and got a blank document instead!

            This should not be a minor bug - this should be a major bug!

            Joseph Narai added a comment - Same for me, I use confluecnce and Diagramly for all tech documentation, went to print today to give a hardcopy to a customer, and got a blank document instead! This should not be a minor bug - this should be a major bug!

            Heather Dull added a comment -

            I have the same issue using Diagramly.

            Heather Dull added a comment - I have the same issue using Diagramly.

            Frank Caron added a comment - - edited

            This bug is particularly severe for the way that my company uses Confluence. All of our near-thousand pages of printed technical documentation across all products comes from Confluence, and we use Gliffy for all technical diagrams.

            Frank Caron added a comment - - edited This bug is particularly severe for the way that my company uses Confluence. All of our near-thousand pages of printed technical documentation across all products comes from Confluence, and we use Gliffy for all technical diagrams.

              Unassigned Unassigned
              wzanchet William Zanchet (Inactive)
              Affected customers:
              7 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: