[CONFSERVER-25070] An idea - make the Confluence footer "submit a bug" the same user experience as JIRA footer "Report a problem" - Create and track feature requests for Atlassian products.

Type: Suggestion
Resolution: Fixed
Fix Version/s: None
Component/s: None
Labels:
None

Feedback Policy:

We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

I'm running JIRA 5.0 and Confluence 4.1.4

At the base of every JIRA page is this -

Bug tracking and project tracking for software development powered by Atlassian JIRA (v5.0#713-sha1:aec58e2) Report a problem

If I click "Report a problem" I am taken to support.atlassian.com to log a production problem on my install.

At the base of every Confluence page is this -

If I click on "Report a bug" I am taken to jira.atlassian.com to log a general bug/feedback against the entire product.

Now they both LOOK the same when filing the issue. So a few days ago I filed an issue as major and wondered why I'd no reply in very many hours!

I think it would be sensible for the "report a bug" on Confluence to be "Report a problem" and exhibit the same behaviour as the JIRA problem feedback. Any agree? Not sure where to post/send this so putting it in Atlassian Answers!

relates to

CONFCLOUD-25070 An idea - make the Confluence footer "submit a bug" the same user experience as JIRA footer "Report a problem"

Closed

Sen Geronimo made changes - 31/Jan/2023 2:45 AM

Workflow

Original: JAC Suggestion Workflow 4 [ 3576133 ]

New: JAC Suggestion Workflow 3 [ 4326703 ]

Katherine Yabut made changes - 19/Sep/2019 5:26 AM

Workflow	Original: JAC Suggestion Workflow 2 [ 3168621 ]	New: JAC Suggestion Workflow 4 [ 3576133 ]
Status	Original: RESOLVED [ 5 ]	New: Closed [ 6 ]

Katherine Yabut made changes - 29/Apr/2019 5:09 AM

Workflow

Original: JAC Suggestion Workflow [ 3030214 ]

New: JAC Suggestion Workflow 2 [ 3168621 ]

Owen made changes - 21/Nov/2018 6:21 AM

Workflow

Original: Confluence Workflow - Public Facing v4 [ 2536184 ]

New: JAC Suggestion Workflow [ 3030214 ]

Rachel Lin (Inactive) made changes - 01/Feb/2018 4:32 AM

Workflow

Original: Confluence Workflow - Public Facing v3 [ 2299790 ]

New: Confluence Workflow - Public Facing v4 [ 2536184 ]

Katherine Yabut made changes - 31/May/2017 5:40 AM

Workflow

Original: Confluence Workflow - Public Facing v3 - TEMP [ 2196190 ]

New: Confluence Workflow - Public Facing v3 [ 2299790 ]

Katherine Yabut made changes - 31/May/2017 2:05 AM

Workflow

Original: Confluence Workflow - Public Facing v3 [ 1928777 ]

New: Confluence Workflow - Public Facing v3 - TEMP [ 2196190 ]

Katherine Yabut made changes - 03/Apr/2017 3:58 AM

Workflow

Original: Confluence Workflow - Public Facing v2 [ 1762920 ]

New: Confluence Workflow - Public Facing v3 [ 1928777 ]

jonah (Inactive) made changes - 02/Apr/2017 7:53 AM

Description

Original:
I'm running JIRA 5.0 and Confluence 4.1.4

At the base of every JIRA page is this -

Bug tracking and project tracking for software development powered by Atlassian JIRA (v5.0#713-sha1:aec58e2) Report a problem

If I click "Report a problem" I am taken to support.atlassian.com to log a production problem on my install.

At the base of every Confluence page is this -

Powered by Atlassian Confluence 4.1.4, the Enterprise Wiki · Report a bug · Atlassian News

If I click on "Report a bug" I am taken to jira.atlassian.com to log a general bug/feedback against the entire product.

Now they both LOOK the same when filing the issue. So a few days ago I filed an issue as major and wondered why I'd no reply in very many hours!

I think it would be sensible for the "report a bug" on Confluence to be "Report a problem" and exhibit the same behaviour as the JIRA problem feedback. Any agree? Not sure where to post/send this so putting it in Atlassian Answers!

New: {panel:bgColor=#e7f4fa}
*NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-25070].
{panel}

I'm running JIRA 5.0 and Confluence 4.1.4

At the base of every JIRA page is this -

Bug tracking and project tracking for software development powered by Atlassian JIRA (v5.0#713-sha1:aec58e2) Report a problem

If I click "Report a problem" I am taken to support.atlassian.com to log a production problem on my install.

At the base of every Confluence page is this -

Powered by Atlassian Confluence 4.1.4, the Enterprise Wiki · Report a bug · Atlassian News

If I click on "Report a bug" I am taken to jira.atlassian.com to log a general bug/feedback against the entire product.

Now they both LOOK the same when filing the issue. So a few days ago I filed an issue as major and wondered why I'd no reply in very many hours!

I think it would be sensible for the "report a bug" on Confluence to be "Report a problem" and exhibit the same behaviour as the JIRA problem feedback. Any agree? Not sure where to post/send this so putting it in Atlassian Answers!

jonah (Inactive) made changes - 02/Apr/2017 7:53 AM

Link

New: This issue relates to ~~CONFCLOUD-25070~~ [ ~~CONFCLOUD-25070~~ ]

Assignee:: BillA

Reporter:: Mark Haller

Votes:: 0 Vote for this issue

Watchers:: 1 Start watching this issue

Created:: 29/Mar/2012 3:32 PM

Updated:: 19/Sep/2019 5:26 AM

Resolved:: 03/Apr/2013 5:50 AM

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[CONFSERVER-25070] An idea - make the Confluence footer "submit a bug" the same user experience as JIRA footer "Report a problem"

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