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  1. Confluence Data Center
  2. CONFSERVER-24928

Inline video content not compatible with iOS

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Details

    • Bug
    • Resolution: Answered
    • Low
    • None
    • 3.2
    • None

    Description

      https://answers.atlassian.com/questions/40796/viewing-inline-video-on-iphone

      I'm inlining video in my Confluence pages using the Unable to render embedded object: File (video.mp4) not found. syntax. I'd like the video to be playable on the iPhone/iOS as well as a desktop browser.

      The problem I'm running into is that the iPhone won't recognize the video. It puts up a big play icon with a cross through it. This happens both in the Confluence page and when I navigate to the video directly at the /download/attachments/ URL.

      At first I thought that the video was encoded improperly for iOS so I double checked my export settings and exported it again. Then, I hosted the file from an Apache web server just to make sure that the iPhone could play it. And indeed it can. But the very same file after being uploaded to Confluence is not playable.

      So, I looked at the HTTP response headers from each server.

      Here are the Confluence headers:

      HTTP/1.1 200 OK
      Server: Apache-Coyote/1.1
      Cache-Control: no-cache, must-revalidate
      Expires: Thu, 01 Jan 1970 00:00:00 GMT
      X-Confluence-Request-Time: 1331313896053
      Last-Modified: Fri, 09 Mar 2012 17:22:51 GMT
      ETag: "1331313771000"
      Content-Disposition: inline; filename="video1.mp4"
      Content-Type: video/mp4;charset=UTF-8
      Content-Length: 20391097
      Date: Fri, 09 Mar 2012 17:24:56 GMT

      And the Apache headers:
      HTTP/1.1 200 OK
      Date: Fri, 09 Mar 2012 17:27:41 GMT
      Server: Apache/2.2.21 (Unix) mod_ssl/2.2.21 OpenSSL/0.9.8r DAV/2 PHP/5.3.8 with Suhosin-Patch
      Last-Modified: Fri, 09 Mar 2012 17:21:20 GMT
      ETag: "cecfe9-13724b9-4bad29efb2400"
      Accept-Ranges: bytes
      Content-Length: 20391097
      Content-Type: video/mp4

      So is the problem with charset in the Content-Type header? And if so is there a way to suppress that? I checked and the Confluence attachment content type is set to just "video/mp4".

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            Unassigned Unassigned
            377252d711ce Jesse Costello-Good
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              Created:
              Updated:
              Resolved: