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  1. Confluence Data Center
  2. CONFSERVER-24747

Embedded videos on Confluence doesn't load

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    • Resolution: Cannot Reproduce
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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Customer reports that it cannot embed videos on Confluence pages, even attach them into the space page and using Multimedia Macro Gadget.

      Tried to embed the files, according to documentation, it's possible to play media that has been attached into page.

      I couldn't make it work at all. Tried to play the following video formats:

      • Video .mov - codec: H264 - MPEG-4 - resolution 1280x800, frame rate 8
      • Video .mov - codec: MPEG-4 (mp4v) - resolution 320x240, frame rate 19
      • Video .mp4 - codec: H264 - MPEG-4 - resolution 1248x592, frame rate 10
      • Video .avi - codec: MPEG-4 (XVID) - resolution 240x150, frame rate 15

      Embedded them into spaces according Documentation, but without success. Tried the following:

      • Firefox 10 + Ubuntu 11.10
      • Chrome 17 + Ubuntu 11.10
      • Chrome 17 + Windows 7
      • Firefox 10 + Windows 7
      • Chrome 17 + OS X Snow Leopard
      • Safari + OS X Snow Leopard

      I experienced "missing plugins" in browsers running under Ubuntu and Windows. Under Firefox running Win7, it asked to download plugin due to security sets in browser. In OS X it worked without "missing plugin" issue, however videos were too large (1280x800) and taken too long to load. When finally loaded it played cropped. Some instances had 10 videos in the same space page.

      Tested with very small videos (240x150 and 320x240) and two embedded media per space page and also doesn't worked.

      According Supported Platforms the browsers were supposed to work.

      Thank you,
      Fabiana

            [CONFSERVER-24747] Embedded videos on Confluence doesn't load

            Michael Landi added a comment -

            This issue occurred for me on OSX Snow Leopard in both Chrome and Safari when the video was in a Table Cell. I used the following script to unbind the handlers and allow the click function of the video to proceed:

            <script type="text/javascript">
            $(document).ready(function() {
            setTimeout('unbindVideos()', 1000);
            });

            function unbindVideos() {
            $('object').closest('.confluenceTh').unbind();
            }
            </script>

            Now it works fine.

            Michael Landi added a comment - This issue occurred for me on OSX Snow Leopard in both Chrome and Safari when the video was in a Table Cell. I used the following script to unbind the handlers and allow the click function of the video to proceed: <script type="text/javascript"> $(document).ready(function() { setTimeout('unbindVideos()', 1000); }); function unbindVideos() { $('object').closest('.confluenceTh').unbind(); } </script> Now it works fine.

            Anatoli added a comment -

            Hi Gabiana, I cannot reproduce the behavior you describe. This is what I see when I embed a sample movie: http://screencast.com/t/0J5bgHHftNh6

            I did set 'autoplay' parameter.

            Anatoli added a comment - Hi Gabiana, I cannot reproduce the behavior you describe. This is what I see when I embed a sample movie: http://screencast.com/t/0J5bgHHftNh6 I did set 'autoplay' parameter.

            Fabiana Genila [Atlassian] added a comment -

            Related issue: https://support.atlassian.com/browse/JST-32647

            Fabiana Genila [Atlassian] added a comment - Related issue: https://support.atlassian.com/browse/JST-32647

              Unassigned Unassigned
              fgenila Fabiana Genila [Atlassian]
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: