[CONFSERVER-24320] Links and web images with URLs containing certain non-alphanumeric characters fail to save - Atlassian JIRA

Details

Type: Bug
Status: Resolved
Priority: Medium
Resolution: Fixed
Affects Version/s: 4.0, 4.1, 5.0.1, 5.1.3, 5.3, 5.6.4, 5.7.1, 5.8.13, 5.10
Fix Version/s: 6.0.3
Component/s: Editor - Page / Comment Editor
Labels:

Symptom Severity:
Major
Support reference count:
27
Epic Link:
From Support
Sprint:
Galaxy - before the innovation, Galaxy - BBQ party, Galaxy - next
Testing Notes:
- inserting a link with the link macro
- inserting a link by pasting on the page
- inserting a link then changing the text later
- illegal characters
- characters not allowed by storage format parser
Occurrence Factor:
25%
QA Demo Status:
Done
QA Kickoff Status:
Done

Description

NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

Symptoms

Any time a URL contains a character that is invalid as per the URI RFC, or one of a small set of valid characters ("*", "[", "]", "'", " ' "), the link will fail to save correctly. The link will appear on the page, but not clickable. The anchor tag is empty and the URL is not saved into the BODYCONTENT table.

Similar behavior occurs when inserting an image from the web with an URL containing an invalid character. While the image renders in edit mode, upon saving the page there will be a red "Broken Image" placeholder.

Steps to reproduce:

Click Link > Web Link tab
Insert an URL with an invalid character. For example: http://www.google.com/* (this is a bogus URL)
Click Insert
Save page

Workaround:

Use an encoded entity in the format "%<hexit><hexit>" (reference) in place of the invalid character when injecting the URL.

OR a simpler way would be:

Go to Google Shortner at https://goo.gl/
Paste the URL
Google will generate a short url for your URL which you will be able to link.
Google will also be change your long URL to alphanumeric characters, which can also be saved.

Attachments

Issue Links

causes

CONFSERVER-47899 When posting an answer to a question, URLs with apostrophe's are incorrectly truncated

Open

CONFSERVER-45966 Links containing umlaut or cyrillic characters become invalid

Resolved

is a regression of

CONFSERVER-12687 Links to URLS containing caret character are not recognised as links

Resolved

is duplicated by

CONFSERVER-32954 Use of the apostrophe in anchor causes linking issue

Open

CONFSERVER-26412 Links with asteriks won't render as a clickable link

Resolved

CONFSERVER-26664 Links with apostrophe in them (') break

Resolved

CONFSERVER-24879 Some long URLs not recognised by Confluence

Resolved

CONFSERVER-25097 Links containing ^ character not recognised when typed into the editor

Resolved

CONFSERVER-26279 Links containing bracket characters not recognised when typed into the editor

Resolved

CONFSERVER-26771 UNC link with a single quote doesn't work

Resolved

CONFSERVER-27064 Wikipedia links with apostrophes in the page titles do not paste as links for some users

Resolved

CONFSERVER-27126 Attachments with plus signs in name not downloadable

Resolved

CONFSERVER-30246 Links with Apostrophe in it can not be inserted

Resolved

CONFSERVER-34929 Inserting a link with an apostrophe produces no link and no error

Resolved

CONFSERVER-38274 Confluence doesn't like some valid hyperlinks

Resolved

is related to

CONFSERVER-25097 Links containing ^ character not recognised when typed into the editor

Resolved

CONFSERVER-26279 Links containing bracket characters not recognised when typed into the editor

Resolved

relates to

CONFCLOUD-24320 Links and web images with URLs containing certain non-alphanumeric characters fail to save

Open

CONFSERVER-31239 Problem with links in Confluence

Open

CONFSERVER-32421 URLs to Confluence pages containing apostrophes do not autoconvert

Open

CONFSERVER-18594 URLs containing pipes are truncated

Resolved

CONFSERVER-32258 Chrome locks up when pasting URL into editor

Resolved

CONFCLOUD-53652 Confluence doesn't save long links

Resolved

JRASERVER-45789 Links with URLs containing certain non-alphanumeric characters fail to save

Verified

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(10 is duplicated by, 2 is related to, 7 relates to, 18 mentioned in)

Activity

People

Assignee:

Jade Giacoppo

Reporter:

Robert Chang

Participants:

Andy Cleff, Brad Clark, Chad Barnes, Dave Baker, David Richard, Denise Unterwurzacher, Doug Luedtke, Ivan Loire, Jade Giacoppo, Laura Kolker, Mike Stiles, Robert Chang, Shayne Muelling, Tom Bell, Vitaly Osipov [Atlassian], Wendy Fergusson

Last Touched By:

Katherine Yabut

Votes:

38 Vote for this issue

Watchers:

53 Start watching this issue

Dates

Created:

04/Jan/2012 6:03 PM

Updated:

09/Jun/2017 2:17 AM

Resolved:

28/Nov/2016 10:23 PM

Last commented:

30 weeks, 6 days ago