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  1. Confluence Data Center
  2. CONFSERVER-23666

External JIRA Gadget does not display properly in Confluence

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    Description

      Steps:
      1. Create a new page in confluence.
      2 Insert a other Macro , External Content JIRA gadget "Filter Results " or "Average Number of Times in Status".
      2. In the preview pane there is only a rolling board - no option can be selected, not even the finish button..(finish button is disabled)
      3. So cant select a project or filter and cant insert macro as message next to insert states "Please complete the configuration in the preview area first"

      Result:
      1. User is not able to select any project or filter. No options showing in preview.
      2. Other earlier inserted Jira macro also appear blank on earlier created pages in Confluence

      Expected:
      1. User should be able select project or filter.

      Confluence logs show:

      2011-10-05 17:16:15,860 ERROR [http-8090-20] 
      [confluence.extra.jira.JiraIssuesManager] getChannelElement Error while 
      trying to assemble the issues returned in XML format: Error on line 81 of 
      document http://www.w3.org/TR/html4/strict.dtd: The declaration for the 
      entity "ContentType" must end with '>'.
       -- url: /plugins/servlet/issue-retriever | userName: matt
      2011-10-05 17:16:15,861 WARN [http-8090-20] 
      [confluence.extra.jira.JiraIssuesServlet] doGet An IO Exception has been 
      encountered: Error on line 81 of document 
      http://www.w3.org/TR/html4/strict.dtd: The declaration for the entity 
      "ContentType" must end with '>'.
       -- url: /plugins/servlet/issue-retriever | userName: matt
      java.io.IOException: Error on line 81 of document 
      http://www.w3.org/TR/html4/strict.dtd: The declaration for the entity 
      "ContentType" must end with '>'.
                       at 
      com.atlassian.confluence.extra.jira.DefaultJiraIssuesManager$JiraChannelResponseHandler.getChannelElement(DefaultJiraIssuesManager.java:323)
                       at 
      com.atlassian.confluence.extra.jira.DefaultJiraIssuesManager$JiraChannelResponseHandler.handleJiraResponse(DefaultJiraIssuesManager.java:305)
                       at 
      com.atlassian.confluence.extra.jira.DefaultJiraIssuesManager.retrieveXML(DefaultJiraIssuesManager.java:181)
                       at 
      com.atlassian.confluence.extra.jira.DefaultJiraIssuesManager.retrieveXMLAsChannel(DefaultJiraIssuesManager.java:243)
                       at 
      com.atlassian.confluence.extra.jira.JiraIssuesServlet.getResult(JiraIssuesServlet.java:209)
                       at 
      com.atlassian.confluence.extra.jira.JiraIssuesServlet.doGet(JiraIssuesServlet.java:120)
                       at 
      javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
                       at 
      javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
                       at 
      com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.java:42)
                       at 
      javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
                       at 
      com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:52)
                       at 
      javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
                       at 
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
                       at 
      org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
                       at 
      com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
                       at 
      com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
                       at 
      com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
                       at 
      com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
                       at 
      com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
                       at 
      com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
                       at 
      com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
                       at 
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
                       at 
      org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
                       at 
      com.atlassian.confluence.security.websudo.MessagesDecoratorFilter.doFilter(MessagesDecoratorFilter.java:59)
                       at 
      com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
                       at 
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
                       at 
      org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
                       at 
      com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
                       at 
      com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
                       at 
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
                       at 
      org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
                       at 
      com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      
      
      Are you able to screenshot the error you are getting on the screen as well 
      

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              bnguyen Brian Nguyen (Inactive)
              vchoy Vincent Choy (Inactive)
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                Created:
                Updated:
                Resolved: