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  1. Confluence Data Center
  2. CONFSERVER-22337

Cannot disable or remove user in Confluence when user management is delegated to LDAP

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      When using Confluence with delegated LDAP user management, if the configuration is not set to READ/WRITE,
      Confluence refuses to disable or remove a user.

      What happens is that Confluence tries to disable the user in LDAP, even in READ ONLY mode and thus an exception is given:

      User "xxxxxx" could not be disabled. The directory may be read-only.

      Even if the user hasn't contributed with any content, it becomes unable to be disabled unless using READ/WRITE configuration.

      Update

      This was closed as not a bug, because this behaviour is by design. The option to disable a user in a Read Only directory was removed in 5.1.4. We have opened a feature request to allow disabling of users in a Read Only directory here.

            [CONFSERVER-22337] Cannot disable or remove user in Confluence when user management is delegated to LDAP

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2886319 ] New: CONFSERVER Bug Workflow v4 [ 2998492 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2793532 ] New: JAC Bug Workflow v3 [ 2886319 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2726999 ] New: JAC Bug Workflow v2 [ 2793532 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2400179 ] New: JAC Bug Workflow [ 2726999 ]
            Aya Mohamed (Inactive) made changes -
            Description Original: When using Confluence with delegated LDAP user management, if the configuration is not set to READ/WRITE,
            Confluence refuses to disable or remove a user.

            What happens is that Confluence tries to disable the user in LDAP, even in READ ONLY mode and thus an exception is given:
            {code}
            User "xxxxxx" could not be disabled. The directory may be read-only.
            {code}
            Even if the user hasn't contributed with any content, it becomes unable to be disabled unless using READ/WRITE configuration.

            h3. Update
            This was closed as not a bug, because this behaviour is by design. The option to disable a user in a Read Only directory was removed in 5.1.4. We have opened a feature request to allow disabling of users in a Read Only directory [here|https://jira.atlassian.com/browse/CONF-29510].             		New: When using Confluence with delegated LDAP user management, if the configuration is not set to READ/WRITE,
             Confluence refuses to disable or remove a user.

            What happens is that Confluence tries to disable the user in LDAP, even in READ ONLY mode and thus an exception is given:
            {code:java}
            User "xxxxxx" could not be disabled. The directory may be read-only.
            {code}
            Even if the user hasn't contributed with any content, it becomes unable to be disabled unless using READ/WRITE configuration.
            h3. Update

            This was closed as not a bug, because this behaviour is by design. The option to disable a user in a Read Only directory was removed in 5.1.4. We have opened a feature request to allow disabling of users in a Read Only directory here.
            Alex Yakovlev (Inactive) made changes -
            Labels Original: affects-server bugfix external-user-management kaap294 loyalty New: affects-server external-user-management kaap294 loyalty
            Alex Yakovlev (Inactive) made changes -
            Labels Original: affects-server bugfix external-user-management kaap294 New: affects-server bugfix external-user-management kaap294 loyalty
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2299451 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2400179 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2233921 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2299451 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2195710 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2233921 ]

              fakraemer fabs (Inactive)
              rgadami Rodrigo Girardi Adami
              Affected customers:
              23 This affects my team
              Watchers:
              22 Start watching this issue

                Created:
                Updated:
                Resolved: