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Bug
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Resolution: Low Engagement
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Low
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None
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3.4.7, 4.2.5, 4.3
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Studio 2.4
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13
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Severity 3 - Minor
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2
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This problem only happened in a recently installed instance after restoring a database dump that had (possibly) a different timezone from the running server, so that the table contents got created with a future timestamp, that led to a unexpected behavior on the com.atlassian.confluence.search.lucene.queue.DatabaseIndexTaskQueue where the '<CONF_HOME>/index/.timestamp' file was created with a date in the future. The consequence was that every time the indexing job ran it couldn't retrieve the new items on the queue to be indexed, resulting in a instance where no content was automatically indexed.
A workaround was re-indexing manually, a definitive solution was correcting the timestamps on the table, removing the '.timestamp' file and restaring the instance.
Some debug info available at: https://studio.atlassian.com/browse/JST-3712
Workaround
http://confluence.atlassian.com/display/CONFKB/Confluence+Fails+to+Process+Index+Queue+Automatically
- mentioned in
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Page Failed to load
[CONFSERVER-21720] Automatic indexing doesn't work if the creationdate column on the INDEXQUEUEENTRIES table has values in the future
QA Demo Status | New: Not Needed [ 14332 ] | |
QA Kickoff Status | New: Not Needed [ 14236 ] | |
Resolution | New: Low Engagement [ 10300 ] | |
Status | Original: Gathering Impact [ 12072 ] | New: Closed [ 6 ] |
Labels | Original: affects-server ondemand searching/indexing | New: affects-server cleanup-seos-fy25 ondemand searching/indexing |
Remote Link | Original: This issue links to "Page (Atlassian Documentation)" [ 139465 ] |
UIS | Original: 1 | New: 2 |
UIS | Original: 2 | New: 1 |
UIS | Original: 1 | New: 2 |
UIS | Original: 2 | New: 1 |
Support reference count | Original: 8 | New: 13 |
Support reference count | Original: 13 | New: 8 |
Hi,
At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products.
This bug is being closed due to a lack of engagement in the last four years, including no new watchers, votes, or comments; this inactivity suggests a low impact.
Please note the comments on this thread are not being monitored.
You can read more about our bug fix policy here and how we prioritize bugs.
To learn more about our recent investments in Confluence Data Center, please check our public roadmap and dashboards containing recently resolved issues, current work, and future plans.
Kind regards,
Confluence Data Center