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  1. Confluence Data Center
  2. CONFSERVER-17113

import doc : blocking issue OutOfMemoryError: Java heap space

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      When i try to import a word document (not big, it is 300 KBytes), i get blocked by OutOfMemoryError exception.

      See attached file for stack trace details

        1. confluence-importWord-outOfMemory.txt
          26 kB
          vincent durnez
        2. moving orders from one encounter to another.doc
          240 kB
          eHealth Office, UW Hospital & Clinics
        3. oversizeimage.doc
          21 kB
          Steve Lancashire

            [CONFSERVER-17113] import doc : blocking issue OutOfMemoryError: Java heap space

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2891544 ] New: CONFSERVER Bug Workflow v4 [ 2983633 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2777757 ] New: JAC Bug Workflow v3 [ 2891544 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2715683 ] New: JAC Bug Workflow v2 [ 2777757 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2381689 ] New: JAC Bug Workflow [ 2715683 ]
            Alex Yakovlev (Inactive) made changes -
            Labels Original: affects-cloud affects-server bugfix editor enterprise loyalty stability team-ants zoome New: affects-cloud affects-server editor enterprise loyalty stability team-ants zoome
            Alex Yakovlev (Inactive) made changes -
            Labels Original: affects-cloud affects-server bugfix editor enterprise stability team-ants zoome New: affects-cloud affects-server bugfix editor enterprise loyalty stability team-ants zoome
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2273974 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2381689 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2217395 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2273974 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2170399 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2217395 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1930958 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2170399 ]

              slancashire Steve Lancashire (Inactive)
              e4fcf7c2bc50 vincent durnez
              Affected customers:
              8 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: