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Type:
Bug
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Resolution: Fixed
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Priority:
Medium
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Component/s: Platform - Marketplace Data Engineering
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None
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Severity 3 - Minor
Issue Summary
In Data reporting for some licenses, billing contact emails are incorrectly displayed, with email domain "connect.atlassian" for a few solution partners.
Steps to Reproduce
- Login to marketplace.atlassian.com as a partner.
- Navigate to license in reports section
- Search for "connect.atlassian" in license reporting.
- Verify the billing contacts in the search results.
Expected Results
Actual and verified email address of the solution partner should be displayed.
Actual Results
In the billing details, the email address has an invalid domain i.e "connect.atlassian" for some customers. These email address are system generated and should not appear in the reporting.
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Workaround
To fetch the correct billing contact partners can reach out to Marketplace support (through ECOHELP ticket) until this issue is resolved.
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