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  1. Atlassian Cloud
  2. CLOUD-6592

'Configuring a WebDAV client for Confluence' documentation should mention the bug that prevents a directory be mapped as a Network Drive in Windows

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    • Icon: Suggestion Suggestion
    • Resolution: Fixed
    • Documentation
    • None

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      The 'Configuring a WebDAV client for Confluence' documentation should mention within the 'Using a WebDAV Client to Work with Pages' section the following bug, which prevents a WebDAV directory to be mapped as a network drive on Windows Explorer: https://jira.atlassian.com/browse/AOD-5858

      Because, due to this bug, this method of connection (as currently described on the documentation) no longer works.
      Also, the documentation should mention other methods of connection within Windows that work, like using third-party programs such as Cyberduck and BitKinex.

            [CLOUD-6592] 'Configuring a WebDAV client for Confluence' documentation should mention the bug that prevents a directory be mapped as a Network Drive in Windows

            Anusha Rutnam (Inactive) made changes -
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: OnDemand v1 - Restricted [ 3717134 ] New: JAC Suggestion Workflow 3 [ 3726132 ]
            Status Original: Resolved - pending deploy [ 10061 ] New: Waiting for Release [ 12075 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: OnDemand v1 [ 536113 ] New: OnDemand v1 - Restricted [ 3717134 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: OnDemand v1 [ 536113 ] New: OnDemand v1 - Restricted [ 3712962 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: OnDemand v1 [ 536113 ] New: OnDemand v1 - Restricted [ 3708871 ]
            Issue Type Original: Improvement [ 4 ] New: Suggestion [ 10000 ]
            CB made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Accepted [ 10060 ] New: Resolved - pending deploy [ 10061 ]

            Rachel Robins added a comment -

            cburwinkle all done.

            Rachel Robins added a comment - cburwinkle all done.

            CB added a comment -

            Updated https://confluence.atlassian.com/display/AOD/Configuring+a+WebDAV+client+for+Confluence to mention the known issue. Also added a link to the instructions on https://confluence.atlassian.com/display/AOD/Uploading+Data+via+WebDAV for details on how to get around this issue.

            CB added a comment - Updated https://confluence.atlassian.com/display/AOD/Configuring+a+WebDAV+client+for+Confluence to mention the known issue. Also added a link to the instructions on https://confluence.atlassian.com/display/AOD/Uploading+Data+via+WebDAV for details on how to get around this issue.
            CB made changes -
            Status Original: Open - untriaged [ 10059 ] New: Accepted [ 10060 ]
            Ernest Wong (Inactive) made changes -
            Assignee New: CB [ cburwinkle ]

              cburwinkle CB
              fwillig Felipevsw (Inactive)
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                Created:
                Updated:
                Resolved: