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  1. Atlassian Cloud
  2. CLOUD-12275

SOC and ISO certification for Atlassian Intelligence

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    • Resolution: Fixed
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    • Jira Service Management

      Today, we're excited to announce that we have achieved ISO 27001 and SOC 2 compliance for Rovo and Atlassian Intelligence underscoring our commitment to the security, confidentiality, and availability of our products.

      Achieving SOC 2 and ISO 27001 compliance certifications is an exciting milestone as we continue to build secure, transparent, and scalable AI solutions that all customers can adopt with confidence. We are committed to meeting your compliance and security requirements across our portfolio.

      If you’re eager to learn more, you can access the Rovo SOC 2 and ISO 27001 reports in our Compliance Resource Center. As a reminder, these reports are the output of an assessment of Rovo and Atlassian Intelligence against the required compliance criteria completed by an independent third-party certified public accountant (CPA) firm.

      Curious about how to evaluate SOC 2 and ISO compliance for Atlassian Intelligence?

      Because Atlassian Intelligence is part of our platform, and not a standalone product or entity, such as Jira or Confluence, its features are developed and managed through components that depend on the controls and processes of the parent product, along with some shared capabilities with Rovo. To review SOC 2 and ISO27001 reports for Atlassian Intelligence features, please review the parent product report in conjunction with the Rovo reports.

      Interested in upcoming AI security, compliance, and feature announcements? Be sure to subscribe to updates on the Atlassian Cloud roadmap.

      Read more: https://community.atlassian.com/t5/Trust-Security-articles/Adopt-AI-with-confidence-with-ISO-27001-and-SOC-2-Compliance-for/ba-p/2896782?anon_like=2896782

            [CLOUD-12275] SOC and ISO certification for Atlassian Intelligence

            Pinned comments

            Today, we're excited to announce that we have achieved ISO 27001 and SOC 2 compliance for Rovo and Atlassian Intelligence underscoring our commitment to the security, confidentiality, and availability of our products.

            Achieving SOC 2 and ISO 27001 compliance certifications is an exciting milestone as we continue to build secure, transparent, and scalable AI solutions that all customers can adopt with confidence. We are committed to meeting your compliance and security requirements across our portfolio.

            If you’re eager to learn more, you can access the Rovo SOC 2 and ISO 27001 reports in our Compliance Resource Center. As a reminder, these reports are the output of an assessment of Rovo and Atlassian Intelligence against the required compliance criteria completed by an independent third-party certified public accountant (CPA) firm.

            Curious about how to evaluate SOC 2 and ISO compliance for Atlassian Intelligence?

            Because Atlassian Intelligence is part of our platform, and not a standalone product or entity, such as Jira or Confluence, its features are developed and managed through components that depend on the controls and processes of the parent product, along with some shared capabilities with Rovo. To review SOC 2 and ISO27001 reports for Atlassian Intelligence features, please review the parent product report in conjunction with the Rovo reports.

            Interested in upcoming AI security, compliance, and feature announcements? Be sure to subscribe to updates on the Atlassian Cloud roadmap.

            Read more: https://community.atlassian.com/t5/Trust-Security-articles/Adopt-AI-with-confidence-with-ISO-27001-and-SOC-2-Compliance-for/ba-p/2896782?anon_like=2896782

            Rebecca Smith added a comment - Today, we're excited to announce that we have achieved ISO 27001  and  SOC 2  compliance for Rovo and Atlassian Intelligence underscoring our commitment to the security, confidentiality, and availability of our products. Achieving SOC 2 and ISO 27001 compliance certifications is an exciting milestone as we continue to build  secure, transparent, and scalable AI solutions  that all customers can adopt with confidence. We are committed to meeting your compliance and security requirements across our portfolio. If you’re eager to learn more, you can access the Rovo  SOC 2  and  ISO 27001  reports in our Compliance Resource Center. As a reminder, these reports are the output of an assessment of Rovo and Atlassian Intelligence against the required compliance criteria completed by an independent third-party certified public accountant (CPA) firm. Curious about how to evaluate SOC 2 and ISO compliance for Atlassian Intelligence? Because Atlassian Intelligence is part of our platform, and not a standalone product or entity, such as Jira or Confluence, its features are developed and managed through components that depend on the controls and processes of the parent product, along with some shared capabilities with Rovo. To review SOC 2 and ISO27001 reports for Atlassian Intelligence features, please review the parent product report in conjunction with the Rovo reports. Interested in upcoming AI security, compliance, and feature announcements? Be sure to subscribe to updates on the  Atlassian Cloud roadmap . Read more: https://community.atlassian.com/t5/Trust-Security-articles/Adopt-AI-with-confidence-with-ISO-27001-and-SOC-2-Compliance-for/ba-p/2896782?anon_like=2896782

            Hey everyone 👋 Alex here from the Atlassian Intelligence and Rovo team.

            If you are interested in HIPAA compliance for Atlassian Intelligence and Rovo, we have created a new feature request for y'all to vote and watch over on AI-996. We continue to recommend that you do not turn on Atlassian Intelligence features or use Rovo if you are required to comply with HIPAA.

            If you reached out to us on a support ticket to share your interest in HIPAA compliance for Atlassian Intelligence and Rovo, we've already marked your interest internally on this feature request.

            If you are interested in upcoming AI security, compliance, and feature announcements, as well as any new Atlassian Intelligence and Rovo feature announcements, please subscribe to updates on the Atlassian Cloud roadmap.

            Please reach out to our team at https://support.atlassian.com/contact if you have any questions about the above, or Atlassian Intelligence and Rovo in general.

            Alex W (Inactive) added a comment - Hey everyone 👋 Alex here from the Atlassian Intelligence and Rovo team. If you are interested in HIPAA compliance for Atlassian Intelligence and Rovo, we have created a new feature request for y'all to vote and watch over on AI-996 . We continue to recommend that you do not turn on Atlassian Intelligence features or use Rovo if you are required to comply with HIPAA. If you reached out to us on a support ticket to share your interest in HIPAA compliance for Atlassian Intelligence and Rovo, we've already marked your interest internally on this feature request. If you are interested in upcoming AI security, compliance, and feature announcements, as well as any new Atlassian Intelligence and Rovo feature announcements, please subscribe to updates on the Atlassian Cloud roadmap . Please reach out to our team at https://support.atlassian.com/contact if you have any questions about the above, or Atlassian Intelligence and Rovo in general.

            All comments

            Aviad Noah added a comment -

            Please certify this for HIPAA for us in the health care industry!!

            Aviad Noah added a comment - Please certify this for HIPAA for us in the health care industry!!

            Hey everyone 👋 Alex here from the Atlassian Intelligence and Rovo team.

            If you are interested in HIPAA compliance for Atlassian Intelligence and Rovo, we have created a new feature request for y'all to vote and watch over on AI-996. We continue to recommend that you do not turn on Atlassian Intelligence features or use Rovo if you are required to comply with HIPAA.

            If you reached out to us on a support ticket to share your interest in HIPAA compliance for Atlassian Intelligence and Rovo, we've already marked your interest internally on this feature request.

            If you are interested in upcoming AI security, compliance, and feature announcements, as well as any new Atlassian Intelligence and Rovo feature announcements, please subscribe to updates on the Atlassian Cloud roadmap.

            Please reach out to our team at https://support.atlassian.com/contact if you have any questions about the above, or Atlassian Intelligence and Rovo in general.

            Alex W (Inactive) added a comment - Hey everyone 👋 Alex here from the Atlassian Intelligence and Rovo team. If you are interested in HIPAA compliance for Atlassian Intelligence and Rovo, we have created a new feature request for y'all to vote and watch over on AI-996 . We continue to recommend that you do not turn on Atlassian Intelligence features or use Rovo if you are required to comply with HIPAA. If you reached out to us on a support ticket to share your interest in HIPAA compliance for Atlassian Intelligence and Rovo, we've already marked your interest internally on this feature request. If you are interested in upcoming AI security, compliance, and feature announcements, as well as any new Atlassian Intelligence and Rovo feature announcements, please subscribe to updates on the Atlassian Cloud roadmap . Please reach out to our team at https://support.atlassian.com/contact if you have any questions about the above, or Atlassian Intelligence and Rovo in general.

            Today, we're excited to announce that we have achieved ISO 27001 and SOC 2 compliance for Rovo and Atlassian Intelligence underscoring our commitment to the security, confidentiality, and availability of our products.

            Achieving SOC 2 and ISO 27001 compliance certifications is an exciting milestone as we continue to build secure, transparent, and scalable AI solutions that all customers can adopt with confidence. We are committed to meeting your compliance and security requirements across our portfolio.

            If you’re eager to learn more, you can access the Rovo SOC 2 and ISO 27001 reports in our Compliance Resource Center. As a reminder, these reports are the output of an assessment of Rovo and Atlassian Intelligence against the required compliance criteria completed by an independent third-party certified public accountant (CPA) firm.

            Curious about how to evaluate SOC 2 and ISO compliance for Atlassian Intelligence?

            Because Atlassian Intelligence is part of our platform, and not a standalone product or entity, such as Jira or Confluence, its features are developed and managed through components that depend on the controls and processes of the parent product, along with some shared capabilities with Rovo. To review SOC 2 and ISO27001 reports for Atlassian Intelligence features, please review the parent product report in conjunction with the Rovo reports.

            Interested in upcoming AI security, compliance, and feature announcements? Be sure to subscribe to updates on the Atlassian Cloud roadmap.

            Read more: https://community.atlassian.com/t5/Trust-Security-articles/Adopt-AI-with-confidence-with-ISO-27001-and-SOC-2-Compliance-for/ba-p/2896782?anon_like=2896782

            Rebecca Smith added a comment - Today, we're excited to announce that we have achieved  ISO 27001  and  SOC 2  compliance for Rovo and Atlassian Intelligence underscoring our commitment to the security, confidentiality, and availability of our products. Achieving SOC 2 and ISO 27001 compliance certifications is an exciting milestone as we continue to build  secure, transparent, and scalable AI solutions  that all customers can adopt with confidence. We are committed to meeting your compliance and security requirements across our portfolio. If you’re eager to learn more, you can access the Rovo  SOC 2  and  ISO 27001  reports in our Compliance Resource Center. As a reminder, these reports are the output of an assessment of Rovo and Atlassian Intelligence against the required compliance criteria completed by an independent third-party certified public accountant (CPA) firm. Curious about how to evaluate SOC 2 and ISO compliance for Atlassian Intelligence? Because Atlassian Intelligence is part of our platform, and not a standalone product or entity, such as Jira or Confluence, its features are developed and managed through components that depend on the controls and processes of the parent product, along with some shared capabilities with Rovo. To review SOC 2 and ISO27001 reports for Atlassian Intelligence features, please review the parent product report in conjunction with the Rovo reports. Interested in upcoming AI security, compliance, and feature announcements? Be sure to subscribe to updates on the  Atlassian Cloud roadmap . Read more:  https://community.atlassian.com/t5/Trust-Security-articles/Adopt-AI-with-confidence-with-ISO-27001-and-SOC-2-Compliance-for/ba-p/2896782?anon_like=2896782

            Today, we're excited to announce that we have achieved ISO 27001 and SOC 2 compliance for Rovo and Atlassian Intelligence underscoring our commitment to the security, confidentiality, and availability of our products.

            Achieving SOC 2 and ISO 27001 compliance certifications is an exciting milestone as we continue to build secure, transparent, and scalable AI solutions that all customers can adopt with confidence. We are committed to meeting your compliance and security requirements across our portfolio.

            If you’re eager to learn more, you can access the Rovo SOC 2 and ISO 27001 reports in our Compliance Resource Center. As a reminder, these reports are the output of an assessment of Rovo and Atlassian Intelligence against the required compliance criteria completed by an independent third-party certified public accountant (CPA) firm.

            Curious about how to evaluate SOC 2 and ISO compliance for Atlassian Intelligence?

            Because Atlassian Intelligence is part of our platform, and not a standalone product or entity, such as Jira or Confluence, its features are developed and managed through components that depend on the controls and processes of the parent product, along with some shared capabilities with Rovo. To review SOC 2 and ISO27001 reports for Atlassian Intelligence features, please review the parent product report in conjunction with the Rovo reports.

            Interested in upcoming AI security, compliance, and feature announcements? Be sure to subscribe to updates on the Atlassian Cloud roadmap.

            Read more: https://community.atlassian.com/t5/Trust-Security-articles/Adopt-AI-with-confidence-with-ISO-27001-and-SOC-2-Compliance-for/ba-p/2896782?anon_like=2896782

            Rebecca Smith added a comment - Today, we're excited to announce that we have achieved ISO 27001  and  SOC 2  compliance for Rovo and Atlassian Intelligence underscoring our commitment to the security, confidentiality, and availability of our products. Achieving SOC 2 and ISO 27001 compliance certifications is an exciting milestone as we continue to build  secure, transparent, and scalable AI solutions  that all customers can adopt with confidence. We are committed to meeting your compliance and security requirements across our portfolio. If you’re eager to learn more, you can access the Rovo  SOC 2  and  ISO 27001  reports in our Compliance Resource Center. As a reminder, these reports are the output of an assessment of Rovo and Atlassian Intelligence against the required compliance criteria completed by an independent third-party certified public accountant (CPA) firm. Curious about how to evaluate SOC 2 and ISO compliance for Atlassian Intelligence? Because Atlassian Intelligence is part of our platform, and not a standalone product or entity, such as Jira or Confluence, its features are developed and managed through components that depend on the controls and processes of the parent product, along with some shared capabilities with Rovo. To review SOC 2 and ISO27001 reports for Atlassian Intelligence features, please review the parent product report in conjunction with the Rovo reports. Interested in upcoming AI security, compliance, and feature announcements? Be sure to subscribe to updates on the  Atlassian Cloud roadmap . Read more: https://community.atlassian.com/t5/Trust-Security-articles/Adopt-AI-with-confidence-with-ISO-27001-and-SOC-2-Compliance-for/ba-p/2896782?anon_like=2896782

            Thanks gdecampos but that doesn't actually answer my question.

            When Rovo and/or Atl Int gets SOC2/ISO certified, or under another future certification planned, will clients who have signed a BAA be able to use these features?

            Is there any plan or timeline to allow BAA clients to use these features?

            Avery W. Krouse added a comment - Thanks gdecampos but that doesn't actually answer my question. When Rovo and/or Atl Int gets SOC2/ISO certified, or under another future certification planned, will clients who have signed a BAA be able to use these features? Is there any plan or timeline to allow BAA clients to use these features?

            Good question, 1d59a8f8bbc0! By speaking with the team internally, we have confirmed that these updates are specifically related to Rovo as a product and not specific to any agreement type.

            Giuliano C. added a comment - Good question, 1d59a8f8bbc0 ! By speaking with the team internally, we have confirmed that these updates are specifically related to Rovo as a product and not specific to any agreement type.

            gdecampos - question, I see the SOC2 and ISO bits in there for Q4, but will this also include eligibility for BAA-clients to have these features?

            Avery W. Krouse added a comment - gdecampos - question, I see the SOC2 and ISO bits in there for Q4, but will this also include eligibility for BAA-clients to have these features?

            Hi ramesh.udari!

            We are targeting Q4 for this one, my friend. You can also find information about timelines in our official roadmap for Atlassian Intelligence and Rovo, which includes this one as well:

            Thank you for understanding!

            Wish you the best, 
            Giuliano C.
            Atlassian Team

            Giuliano C. added a comment - Hi ramesh.udari ! We are targeting Q4 for this one, my friend. You can also find information about timelines in our official roadmap for Atlassian Intelligence and Rovo, which includes this one as well: Atlassian Cloud Roadmap - Rovo and Atlassian Intelligence Thank you for understanding! Wish you the best,  Giuliano C. Atlassian Team

            Hi gdecampos 

            What is the current status of this request ?

            Will it be resolved by end of Q3, 2024 ?

             

            Regards,

            Ramesh

            Ramesh Udari1 added a comment - Hi gdecampos   What is the current status of this request ? Will it be resolved by end of Q3, 2024 ?   Regards, Ramesh

            Hello everyone,

            For all the watchers of this request, we want to share an update that aligned with our pathway to compliance, we are currently working to make Atlassian certified.

            While we do not have a specific ETA yet, this is already in progress. Stay tuned for new updates about this request once we have news about the progress.

            Wish you the best, 
            Giuliano C.
            Atlassian Team

            Giuliano C. added a comment - Hello everyone, For all the watchers of this request, we want to share an update that aligned with our pathway to compliance, we are currently working to make Atlassian certified. While we do not have a specific ETA yet, this is already in progress. Stay tuned for new updates about this request once we have news about the progress. Wish you the best,  Giuliano C. Atlassian Team

              62534117e636 Rebecca Smith
              4e832f0f7b6e Bhavin Rathod
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