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  1. Atlassian Cloud
  2. CLOUD-11964

Downloading a Post Migration Report is failed because this XML file does not appear to have any style information associated with it.

      Issue Summary

      Download a Post Migration Report for a completed migration, it will error out as "This XML file does not appear to have any style information associated with it"

      Steps to Reproduce

      1. Perform a cloud-to-cloud migration and the migration was successful
      2. Try to download a Post Migration Report but unable to download it because of the error.

      Expected Results

      Able to download the Pst Migration Report.

      Actual Results

      Encounter the following error.
      This XML file does not appear to have any style information associated with it. The document tree is shown below.

      <Error capture-installed="true">
        <code>InvalidArgument</code>
        <Message>Header value cannot be represented using ISO-8859-1</Message>
       <ArgumentName>response-content-disposition</ArgumentName>
       <ArgumentValue>attachment;filename=<FileName></ArgumentValue>
       <RequestID>XXXXX</RequestId>
       <HostId>XXXXX</HostId>
      

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

            [CLOUD-11964] Downloading a Post Migration Report is failed because this XML file does not appear to have any style information associated with it.

            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            Minori Kannan made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 1002726 ]
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2

            Mukul Jain added a comment -

            Hi Minori, seems like PMR report is very large (more than 32mb) that's why it was failing though we were not able to confirm this as migration is expired. We have seen large size report issue we are tracking it internally, I don't have the ticket handy right now, will attach here, the dev working on it is not available right now.

            Mukul Jain added a comment - Hi Minori, seems like PMR report is very large (more than 32mb) that's why it was failing though we were not able to confirm this as migration is expired. We have seen large size report issue we are tracking it internally, I don't have the ticket handy right now, will attach here, the dev working on it is not available right now.
            Mukul Jain made changes -
            Status Original: Gathering Impact [ 12072 ] New: In Progress [ 3 ]
            Mukul Jain made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Minori Kannan created issue -

              Unassigned Unassigned
              04d77ee56dab Minori Kannan
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated: