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  1. Atlassian Cloud
  2. CLOUD-11958

Support for using wildcard certificates with custom domains in Jira.

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    • Jira Software, Jira Service Management

      Issue Summary

      As of now, we do not support the addition of wildcard certificates when creating custom domains.

      This is due to the security controls required around the custom domain.

      Steps to Reproduce

      NA

      Expected Results

      Actual Results

      The below errors are seen when trying to create a custom domain with wildcard certificates:

      A certificate already exists for that domain. This may be because a wildcard domain, such as *.example.com, has been set up at your company. 

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              748a4fe93caf Prerna Prakash
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                Created:
                Updated: