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Suggestion
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Resolution: Unresolved
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None
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5
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Jira Software, Jira Service Management
Issue Summary
As of now, we do not support the addition of wildcard certificates when creating custom domains.
This is due to the security controls required around the custom domain.
Steps to Reproduce
NA
Expected Results
Actual Results
The below errors are seen when trying to create a custom domain with wildcard certificates:
A certificate already exists for that domain. This may be because a wildcard domain, such as *.example.com, has been set up at your company.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
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