Copy product data report downloads as 0-byte csv file

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    • 14
    • Severity 3 - Minor

      Issue Summary

      Copy product data report downloads as 0-byte Zip file.

      Steps to Reproduce

      1. Go to admin.atlassian.com and select your organization 
      2. Navigate to Settings > Data Management
      3. Select a previously started data copy.
      4. Click Download Report

      Related feature documentation: Copy Product Data 

      Expected Results

      A zip file containing RequiresAttention.csv and Summary.csv to be downloaded.

      Actual Results

      If the report size is bigger than 32 MB an empty Zip file downloads.

      Workaround

      Opening a support request to get the file.

            Assignee:
            Unassigned
            Reporter:
            Baris Yildirim (Inactive)
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              Created:
              Updated: