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  1. Commerce
  2. COMMERCE-9

Billing preview not displaying all products at org and site level

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • Billing - Preview
    • None
    • Severity 2 - Major

      Issue Summary

      When viewing the billing preview at org or site level, not all products appear. For example for some customers they will see no products when they go to https://admin.atlassian.com/s/<site id>/billing-preview and https://admin.atlassian.com/o/<org id>/billing-preview

      Others will only see Jira Product Discovery or Atlas.

      Steps to Reproduce

      n/a

      Expected Results

      All active products should appear in the billing preview.

      Actual Results

      Not all active products appear in the billing preview.

      Workaround

      Some information and invoices can be obtained by the Billing / Technical contact at https://my.atlassian.com/

              aborzzatto Andre Borzzatto (Inactive)
              23ef3e30d63c Anusha Rutnam (Inactive)
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                Created:
                Updated:
                Resolved: