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  1. Commerce
  2. COMMERCE-1

Clicking update address details for Atlassian Access in my.atlassian.com leads to the incorrect admin page URL

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • Billing - Preview
    • None
    • Minor

      Issue Summary

      The link to the Atlassian Access billing page is not generated correctly when clicking the ‘Update address details’ button. The URL has /s/ as in

      https://admin.atlassian.com/s/<org-id>/billing/paymentdetails

      Instead it should be /o/

      https://admin.atlassian.com/o/<org-id>/billing/paymentdetails

      Steps to Reproduce

      1. Login to my.atlassian.com with account that manages billing for Atlassian Access
      2. Click on 'Update Address Details' in the Atlassian Access license

      Expected Results

      It should open a tab with the URL to the Atlassian Access billing details page in the organisation admin, which should have the following format:

      https://admin.atlassian.com/o/<org-id>/billing/paymentdetails

      Actual Results

      It opens a tab with the incorrect URL which goes to site admin page /s/ followed by the org id:

      https://admin.atlassian.com/s/<org-id>/billing/paymentdetails

      This leads to the user viewing an error message that they do not have access to the site admin page

      Workaround

      1. Manually correct the URL in browser tab by replacing /s/ with /o/

              f93b4df51789 Gerasim Simeonov (Inactive)
              914454cc4509 Alfred A (Inactive)
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                Created:
                Updated:
                Resolved: