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  1. Bitbucket Data Center
  2. BSERV-9729

Bitbucket doesn't always release SSH hosting tickets

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Highest Highest
    • 5.0.0, 4.14.5
    • 4.12.1, 4.14.3, 4.14.4
    • None
    • None

      Summary

      Bitbucket fails to release SSH SCM hosting tickets if SSH commands terminate early. Hosting tickets will be leaked until a restart is required.

      Expected Results

      Bitbucket will remove hosting tickets when necessary.

      Actual Results

      The ticket pool becomes exhausted.

      Workaround

      Restart Bitbucket when it becomes overloaded.

      Solution

      Upgrade to 4.14.5 or above.

            [BSERV-9729] Bitbucket doesn't always release SSH hosting tickets

            Caterina Curti made changes -
            Attachment Original: PEGACRSA80V1 Exam Dumps.pdf [ 347583 ]
            Caterina Curti made changes -
            Attachment Original: ASTQB Exam Dumps.pdf [ 347582 ]
            Caterina Curti made changes -
            Attachment Original: 72200X Exam Dumps.pdf [ 347581 ]
            Taylor Rose made changes -
            Attachment New: 72200X Exam Dumps.pdf [ 347581 ]
            Attachment New: ASTQB Exam Dumps.pdf [ 347582 ]
            Attachment New: PEGACRSA80V1 Exam Dumps.pdf [ 347583 ]
            Owen made changes -
            Workflow Original: Stash Workflow - Restricted [ 2014702 ] New: JAC Bug Workflow v3 [ 3137364 ]
            Caterina Curti made changes -
            Link New: This issue relates to BSERV-11680 [ BSERV-11680 ]
            Owen made changes -
            Symptom Severity Original: Critical [ 14430 ] New: Severity 1 - Critical [ 15830 ]

            Ranjith Thettallil added a comment - - edited

            The description: "4) Analyse the log file to determine what the minimum scm-hosting ticket usage was during the period monitored. If usage reached zero then there is no ticket leak" is misleading.  "If usage reached zero then there is no ticket leak." is this true? I am getting a feeling that if is reaches(0/12), then isn't it bug?

            Further below it says "So obviously if you ever see a log message where after release the two numbers are equal there is certainly no leak." ?

             

             

            Ranjith Thettallil added a comment - - edited The description: "4) Analyse the log file to determine what the minimum scm-hosting ticket usage was during the period monitored. If usage reached zero then there is no ticket leak" is misleading.  "If usage reached zero then there is no ticket leak." is this true? I am getting a feeling that if is reaches(0/12), then isn't it bug? Further below it says "So obviously if you ever see a log message where after release the two numbers are equal there is certainly no leak." ?    
            Dave Chevell made changes -
            Remote Link Original: This issue links to "Page (Extranet)" [ 290952 ]
            Ben Stuart (Inactive) made changes -
            Affects Version/s New: 4.12.1 [ 65631 ]

              Unassigned Unassigned
              bstuart Ben Stuart (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: