Basically, when you try to open the JIRA Capture extension via Google Chrome or Safari in Mac environment, the current page will zoom out causing problem in capturing screenshot. Sometimes it will even appear as white blank page.
- Install Google Chrome and Safari in Mac OS environment
- Startup JIRA
- Install the JIRA Capture extension and try to click on the browser extension (in both Google Chrome and Safari)
- You will notice the current webpage zoom out to a very big which makes it very hard to capture the correct screenshot
- Sometimes it will even appear as a white blank page
Note: However it works fine in Mozilla Firefox