Hi,
      One of my developers has encountering an issue while trying to clone our repository.


      This is the error
      git -c diff.mnemonicprefix=false -c core.quotepath=false clone --recursive https://AjayBihariVerma@bitbucket.org/mouchel/taranto.git D:\TSL_BitBucket
      Cloning into 'D:\TSL_BitBucket'...

      fatal: early EOF

      fatal: The remote end hung up unexpectedly
      fatal: index-pack failed

      error: RPC failed; result=18, HTTP code = 200

      Completed with errors, see above.


      Some other times, the clone just hangs there without actually progressing, for hours and hours.
      We have tried this multiple times.

      We have followed the steps in
      https://confluence.atlassian.com/pages/viewpage.action?pageId=301663284\\
      and I have attached the log file from the console.

      It reached 13% and just hanged there.

      Please let us if you can help.

            [BCLOUD-9397] SourceTree Git Clone Error

            Attachment GitCloneLog.txt has been added with description: Originally attached to Bitbucket issue #9397 in site/master

            Legacy Bitbucket Cloud User (Inactive) added a comment - Attachment GitCloneLog.txt has been added with description: Originally attached to Bitbucket issue #9397 in site/master

            And this issue marked as resolved ?????

            Tried clone rep on 2 windiws machine absolutly same error

            warning: templates not found C:\Users\vasily\AppData\Local\Atlassian\SourceTree\git_local\share\git-core\templates

            fatal: early EOF

            fatal: The remote end hung up unexpectedly
            fatal: index-pack failed

            Completed with errors, see above.

            What should I do???

            Legacy Bitbucket Cloud User (Inactive) added a comment - And this issue marked as resolved ????? Tried clone rep on 2 windiws machine absolutly same error warning: templates not found C:\Users\vasily\AppData\Local\Atlassian\SourceTree\git_local\share\git-core\templates fatal: early EOF fatal: The remote end hung up unexpectedly fatal: index-pack failed Completed with errors, see above. What should I do???

            raveylarge added a comment -

            I cannot clone a repo and get the following:

            warning: templates not found C:\Users\Dave\AppData\Local\Atlassian\SourceTree\git_local\share\git-core\templates

            fatal: early EOF

            fatal: The remote end hung up unexpectedly

            fatal: index-pack failed

            Completed with errors, see above.

            I have tried various different destinations without any success. It actually ends up only grabbing 308 bytes every time if that is a clue to someone?

            Any help/advice/tips would be greatly appreciated.

            raveylarge added a comment - I cannot clone a repo and get the following: warning: templates not found C:\Users\Dave\AppData\Local\Atlassian\SourceTree\git_local\share\git-core\templates fatal: early EOF fatal: The remote end hung up unexpectedly fatal: index-pack failed Completed with errors, see above. I have tried various different destinations without any success. It actually ends up only grabbing 308 bytes every time if that is a clue to someone? Any help/advice/tips would be greatly appreciated.

            I also got the same error when I tried to clone the Repo. I tried to clone for about 20 times but got the same error message.

            But when I tried once again when my internet was little fast then I got success to clone the repo. It seems that internet should be fast to clone the repo.

            Thanks

            Bhartendu Sharma added a comment - I also got the same error when I tried to clone the Repo. I tried to clone for about 20 times but got the same error message. But when I tried once again when my internet was little fast then I got success to clone the repo. It seems that internet should be fast to clone the repo. Thanks

            change your path folder

            kamalmagneto added a comment - change your path folder

            lagostini added a comment -

            Getting same issue....! Its unbelievable that i tried most of the solution but still not luck.

            lagostini added a comment - Getting same issue....! Its unbelievable that i tried most of the solution but still not luck.

            Andy_Wang added a comment -

            Same error to me.
            Very very unhappy!

            Andy_Wang added a comment - Same error to me. Very very unhappy!

            Why is this closed? My entire team get this on Windows 8.
            Please re-open.
            Very very frustrating.

            Legacy Bitbucket Cloud User (Inactive) added a comment - Why is this closed? My entire team get this on Windows 8. Please re-open. Very very frustrating.

            audreymaxi added a comment -

            me too

            fatal: early EOF

            fatal: The remote end hung up unexpectedly
            fatal: index-pack failed

            error: RPC failed; result=18, HTTP code = 200

            audreymaxi added a comment - me too fatal: early EOF fatal: The remote end hung up unexpectedly fatal: index-pack failed error: RPC failed; result=18, HTTP code = 200

            I got this issue when I was trying to clone from a big repo with a large network latency (connecting to a US repo from Asia) but I manage to workaround it by changing the protocol to use ssh instead of https for example changing https://account@code.bigrepo.com/bigrepo.git to ssh://account@code.bigrepo.com/bigrepo.git

            Darren Seet added a comment - I got this issue when I was trying to clone from a big repo with a large network latency (connecting to a US repo from Asia) but I manage to workaround it by changing the protocol to use ssh instead of https for example changing https://account@code.bigrepo.com/bigrepo.git to ssh://account@code.bigrepo.com/bigrepo.git

              mfrauenholtz Michael
              legacy-bitbucket-user Legacy Bitbucket Cloud User (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              16 Start watching this issue

                Created:
                Updated:
                Resolved: