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  1. Bitbucket Cloud
  2. BCLOUD-7961

Very slow Repo Clone/Pull speeds: 1 KiB/s! and website access

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      Hi,

      I've been (for two weeks) intermittently experiencing extremely slow git clone/pull speeds for my BitBucket repository 'bitbucket.org/bneiluj/moonbar' and bitbucket website access.

      I have included a tracepath for an instance which is actively experiencing issues retrieving a repo from bitbucket.org:

      traceroute bitbucket.org
      traceroute to bitbucket.org (131.103.20.167), 64 hops max, 52 byte packets
       1  livebox (192.168.1.1)  1.920 ms  1.697 ms  2.215 ms
       2  aorleans-156-1-51-1.w86-221.abo.wanadoo.fr (86.221.170.1)  420.281 ms  407.076 ms  409.997 ms
       3  10.125.146.142 (10.125.146.142)  424.050 ms  383.603 ms  360.563 ms
       4  xe-3-2-0-0.ncorl202.orleans.francetelecom.net (193.253.83.86)  391.814 ms  437.299 ms *
       5  ae42-0.niaub102.aubervilliers.francetelecom.net (193.252.159.62)  426.217 ms  438.167 ms  441.233 ms
       6  81.253.184.34 (81.253.184.34)  473.040 ms  379.737 ms  409.008 ms
       7  tengige0-13-0-4.lontr1.london.opentransit.net (193.251.241.209)  424.905 ms  424.016 ms  408.407 ms
       8  xe-0-0-0-6.r02.londen03.uk.bb.gin.ntt.net (129.250.8.197)  444.237 ms  458.410 ms  443.755 ms
       9  ae-4.r22.londen03.uk.bb.gin.ntt.net (129.250.5.24)  426.351 ms  441.357 ms  475.660 ms
      10  ae-4.r22.nycmny01.us.bb.gin.ntt.net (129.250.3.126)  543.161 ms  505.793 ms *
      11  ae-0.r23.nycmny01.us.bb.gin.ntt.net (129.250.3.73)  464.034 ms  440.580 ms  460.114 ms
      12  ae-5.r20.asbnva02.us.bb.gin.ntt.net (129.250.2.183)  459.410 ms  456.884 ms  443.803 ms
      13  ae-1.r04.asbnva02.us.bb.gin.ntt.net (129.250.3.17)  460.331 ms  473.983 ms  474.814 ms
      14  * * *
      15  po-2.a00.asbnva03.us.da.verio.net (129.250.29.130)  469.300 ms *
          po-1.a00.asbnva03.us.da.verio.net (129.250.27.130)  511.156 ms
      
      

      Best regards,

      Julien Bouteloup

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            Assignee:
            mbertrand aMarcus
            Reporter:
            d1eacf790633 bneiluj
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              Updated:
              Resolved: