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  1. Bitbucket Cloud
  2. BCLOUD-23301

Bitbucket Cloud wiki/issue tracker shows unreadable font color despite formatting settings

      Issue Summary

      • All text displayed in wiki and issue tracker pages is suddenly unreadable from an accessibility standpoint, the text is grey with a white background instead of black with a white background as it was previously by default. I believe something has changed recently which has broken this functionality.
      • I and the BBC team have tested this on our own wikis/issue trackers and were able to reproduce this, therefore, this bug affects all users who make use of the wiki/issue tracker feature
      • Reclassified this as major/high as a core feature has been affected for all users

      Steps to Reproduce

      1. Access any wiki/issue tracker page
      2. Observe the appearance of the text

      Expected Results

      • Text displays as black with a white background

      Actual Results

      • Text displays as grey with a white background

      Workaround

      • UPDATE: This has been confirmed as a bug by our development team and has been rolled back accordingly. The fix has been deployed and should be active now, please clear your cache/perform a browser refresh.

            [BCLOUD-23301] Bitbucket Cloud wiki/issue tracker shows unreadable font color despite formatting settings

            Nathan Spells made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 928221 ]
            Nathan Spells made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 927806 ]
            SET Analytics Bot made changes -
            UIS New: 2067
            Michael S made changes -
            Remote Link New: This issue links to "ACE-5552 (Atlassian Support System)" [ 922410 ]
            ᴊ ߲ ʀ ɢ ᴇ made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]
            ᴊ ߲ ʀ ɢ ᴇ made changes -
            Preventable by New: Pre-deployment testing [ 19131 ]
            Status Original: Needs Triage [ 10030 ] New: In Progress [ 3 ]
            ᴊ ߲ ʀ ɢ ᴇ made changes -
            Resolution Original: Fixed [ 1 ]
            Status Original: Closed [ 6 ] New: Needs Triage [ 10030 ]
            Matt Geng made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]
            Matt Geng made changes -
            Assignee New: ᴊ ߲ ʀ ɢ ᴇ [ jrodriguez2@atlassian.com ]
            Ben made changes -
            Description Original: h3. Issue Summary
            * All text displayed in wiki and issue tracker pages is suddenly unreadable from an accessibility standpoint, the text is grey with a white background instead of black with a white background as it was previously by default. I believe something has changed recently which has broken this functionality.
            * I and the BBC team have tested this on our own wikis/issue trackers and were able to reproduce this, therefore, this bug affects all users who make use of the wiki/issue tracker feature
            * Reclassified this as major/high as a core feature has been affected for all users

            h3. Steps to Reproduce
             # Access any wiki/issue tracker page
             # Observe the appearance of the text

            h3. Expected Results
            * Text displays as black with a white background

            h3. Actual Results
            * Text displays as grey with a white background

            h3. Workaround
            * *UPDATE:* This has been confirmed as a bug by our development team and has been rolled back accordingly. The fix will be deployed for this issue within the next 24 hours.
            New: h3. Issue Summary
            * All text displayed in wiki and issue tracker pages is suddenly unreadable from an accessibility standpoint, the text is grey with a white background instead of black with a white background as it was previously by default. I believe something has changed recently which has broken this functionality.
            * I and the BBC team have tested this on our own wikis/issue trackers and were able to reproduce this, therefore, this bug affects all users who make use of the wiki/issue tracker feature
            * Reclassified this as major/high as a core feature has been affected for all users

            h3. Steps to Reproduce
             # Access any wiki/issue tracker page
             # Observe the appearance of the text

            h3. Expected Results
            * Text displays as black with a white background

            h3. Actual Results
            * Text displays as grey with a white background

            h3. Workaround
            * *UPDATE:* This has been confirmed as a bug by our development team and has been rolled back accordingly. The fix has been deployed and should be active now, please clear your cache/perform a browser refresh.

              jrodriguez2@atlassian.com ᴊ ߲ ʀ ɢ ᴇ
              57b7f67f3625 Ben
              Affected customers:
              5 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: