When I visit : https://bitbucket.org/site/master/issues/new

      I see the page rendered as pure html without styles formatting the page to make it look pretty and ajaxy. (See screengrab attached)

      I would expect to see the pages on bitbucket.org site formatted correctly like they were 24 hours ago.

      I am using a Firefox 40.0.2 browser on Windows 7 Home Premium OS.

      I also witnessed this issue on Firefox on Windows XP about 30 minutes before I created the issue.


      Possible Cause

      Doing a view source of a broken bitbucket.org page I notice there is a link tag like:

      #!html
      
      <link rel="stylesheet" href="https://d3oaxc4q5k2d6q.cloudfront.net/m/e222eac7a3c0/css/vendor.css" />
      

      When one tries to access the url that it points to, ( https://d3oaxc4q5k2d6q.cloudfront.net/m/e222eac7a3c0/css/vendor.css ), Firefox returns an error:

      Server not found
      
      Firefox can&#x27;t find the server at d3oaxc4q5k2d6q.cloudfront.net.
      ...
      

      Even a visit to cloudfront.net returns a Server not found error.

      So, that seems to be the issue.

      I'm based in the UK. However, a check on DownOrNotWorking https://downornotworking.com/cloudfront.net/ suggests that Cloudfront is down for everyone.

            [BCLOUD-11727] Bug: CSS/Styles broken on bitbucket.org site.

            Attachment 2015-08-24-bitbucket-site-css-fails.png has been added with description: Originally attached to Bitbucket issue #11727 in site/master

            johnniewalkeruk added a comment - Attachment 2015-08-24-bitbucket-site-css-fails.png has been added with description: Originally attached to Bitbucket issue #11727 in site/master

            Aneita added a comment -

            Removing component: Usability (automated comment)

            Aneita added a comment - Removing component: Usability (automated comment)

            This was possibly caused by malware on client machines

            This has nothing to do with malware on the client machine. The issue is that .cloudfront.net is listed in extensions.BlockSite.blacklist, so FireFox simply ignores the style sheet mentioned in the original post. You can edit this entry and remove .cloudfront.net||| from the list and bitbucket.org will work fine.

            StoneStepsInc added a comment - This was possibly caused by malware on client machines This has nothing to do with malware on the client machine. The issue is that .cloudfront.net is listed in extensions.BlockSite.blacklist , so FireFox simply ignores the style sheet mentioned in the original post. You can edit this entry and remove .cloudfront.net||| from the list and bitbucket.org will work fine.

            This was possibly caused by malware on client machines and not to do with Bitbucket so closing as invalid.

            johnniewalkeruk added a comment - This was possibly caused by malware on client machines and not to do with Bitbucket so closing as invalid.

              Unassigned Unassigned
              a961f65fbc59 johnniewalkeruk
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: