It seems impossible to navigate to a file or a comment in a bitbucket commit.

As commit comments create action items, we wish to be able to link JIRA issues to the comment (specifically) and file (generally) in a commit.

There are a number of open issues related to automatically creating JIRA issues from a comment (see, for example BCLOUD-11166 and BCLOUD-7039); my attempt at a work around (copying the URL from the commit list of files, e.g., https://bitbucket.org/generocloud/gcloud/commits/f963fc939c30c3e7514bb580ca889e2bf3fd9c1b#chg-cookbooks/collectd/files/default/ps_user_count) fails as well.

Basically there is no reasonable way to link commits and issues except after the issue has been created and before the commit is made. But this is only 1/2 (and the lesser 1/2) of the problem: more often we see a problem in code and want to create the issue - but the commit has already been made! So we need workflow that takes code review (in various places: commits, commit comments, pull requests and the commits and comments in the pull requests) and both automates creation of the issue, and allows linking issues to the commit or comment that has no JIRA issue tag.

Pull requests support this (we can create action items in the pull request) from comments - but we want to create JIRA issues - not pul request action items!

We're looking at Atlassian because it purports to be an integrated product management suite - this is a key missing feature!