[BAM-25665] Usernames containing "@" symbol on Bamboo 9.5 user's avatars keeps loading forever

Type: Bug
Resolution: Fixed
Priority: Medium
Fix Version/s: 9.5.1
Affects Version/s: 9.5.0
Component/s: User Interface
Labels:
None

Support reference count:
1
Symptom Severity:
Severity 2 - Major
Bug Fix Policy:
View Atlassian Server bug fix policy

Issue Summary

This is reproducible on Data Center: yes

Steps to Reproduce

Create users with @ character in the username
As the user, try to update avatar and upload a compatible image

Expected Results

You should be able to save successfully

Actual Results

The user's avatar keeps spinning.

The below exception is thrown in the <Bamboo_home>/logs/atlassian-bamboo.log:

2024-02-02 08:16:32,341 WARN [http-nio-8085-exec-9 url: /rest/api/latest/server] [Errors] The following warnings have been detected with resource and/or provider classes:
  WARNING: A sub-resource method, public com.atlassian.bamboo.plugins.rest.model.resource.RestResources com.atlassian.bamboo.plugins.rest.resource.MetadataResource.getAllServices(javax.ws.rs.core.UriInfo), with URI template, "/", is treated as a resource method
2024-02-02 08:18:40,754 ERROR [http-nio-8085-exec-9] [BambooDefaultServlet] Error occurred while processing the request for servlet path: /images/icons/spinner.gif
org.apache.catalina.connector.ClientAbortException: java.io.IOException: Broken pipe
        at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:348) ~[catalina.jar:9.0.83]
        at org.apache.catalina.connector.OutputBuffer.appendByteArray(OutputBuffer.java:747) ~[catalina.jar:9.0.83]
        at org.apache.catalina.connector.OutputBuffer.append(OutputBuffer.java:674) ~[catalina.jar:9.0.83]
        at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:383) ~[catalina.jar:9.0.83]
        at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:361) ~[catalina.jar:9.0.83]
        at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:97) ~[catalina.jar:9.0.83]
        at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:90) ~[catalina.jar:9.0.83]
        at org.apache.catalina.servlets.DefaultServlet.serveResource(DefaultServlet.java:1119) ~[catalina.jar:9.0.83]
        at org.apache.catalina.servlets.DefaultServlet.doGet(DefaultServlet.java:522) ~[catalina.jar:9.0.83]
        at com.atlassian.bamboo.plugin.servlet.BambooDefaultServlet.doGet(BambooDefaultServlet.java:52) ~[atlassian-bamboo-core-9.5.0.jar:?]
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:529) ~[servlet-api.jar:4.0.FR]
        at org.apache.catalina.servlets.DefaultServlet.service(DefaultServlet.java:503)

Workaround

No workaround yet

- - Sort By Name
  - Sort By Date
  - Ascending
  - Descending
  - Thumbnails
  - List

image-2024-02-02-10-43-54-501.png
1.32 MB
02/Feb/2024 9:43 AM

mentioned in: Page Failed to load

Patryk Makuch made changes - 08/Feb/2024 1:57 PM

Resolution		New: Fixed [ 1 ]
Status	Original: Waiting for Release [ 12075 ]	New: Closed [ 6 ]

Santhosh Thokur Raghava made changes - 07/Feb/2024 11:29 PM

Summary

Original: Usernames containing "@" symbol on Bamboo 9.5 keeps loading forever

New: Usernames containing "@" symbol on Bamboo 9.5 user's avatars keeps loading forever

Shashank Kumar made changes - 07/Feb/2024 3:58 PM

Description

Original: h3. Issue Summary

This is reproducible on Data Center: yes
h3. Steps to Reproduce
# Create users with @ character in the username
# As the user, try to update avatar and upload a compatible image

h3. Expected Results

You should be able to save successfully
h3. Actual Results

The user's avatar keeps spinning.

!image-2024-02-02-10-43-54-501.png|width=443,height=184,thumbnail!

The below exception is thrown in the {*}<Bamboo_home>/logs/atlassian-bamboo.log{*}:
{noformat}
2024-02-02 08:16:32,341 WARN [http-nio-8085-exec-9 url: /rest/api/latest/server] [Errors] The following warnings have been detected with resource and/or provider classes:
WARNING: A sub-resource method, public com.atlassian.bamboo.plugins.rest.model.resource.RestResources com.atlassian.bamboo.plugins.rest.resource.MetadataResource.getAllServices(javax.ws.rs.core.UriInfo), with URI template, "/", is treated as a resource method
2024-02-02 08:18:40,754 ERROR [http-nio-8085-exec-9] [BambooDefaultServlet] Error occurred while processing the request for servlet path: /images/icons/spinner.gif
org.apache.catalina.connector.ClientAbortException: java.io.IOException: Broken pipe
at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:348) ~[catalina.jar:9.0.83]
at org.apache.catalina.connector.OutputBuffer.appendByteArray(OutputBuffer.java:747) ~[catalina.jar:9.0.83]
at org.apache.catalina.connector.OutputBuffer.append(OutputBuffer.java:674) ~[catalina.jar:9.0.83]
at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:383) ~[catalina.jar:9.0.83]
at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:361) ~[catalina.jar:9.0.83]
at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:97) ~[catalina.jar:9.0.83]
at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:90) ~[catalina.jar:9.0.83]
at org.apache.catalina.servlets.DefaultServlet.serveResource(DefaultServlet.java:1119) ~[catalina.jar:9.0.83]
at org.apache.catalina.servlets.DefaultServlet.doGet(DefaultServlet.java:522) ~[catalina.jar:9.0.83]
at com.atlassian.bamboo.plugin.servlet.BambooDefaultServlet.doGet(BambooDefaultServlet.java:52) ~[atlassian-bamboo-core-9.5.0.jar:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:529) ~[servlet-api.jar:4.0.FR]
at org.apache.catalina.servlets.DefaultServlet.service(DefaultServlet.java:503) {noformat}
h3. Workaround

No workaround yet

New: h3. Issue Summary

This is reproducible on Data Center: yes
h3. Steps to Reproduce
# Create users with @ character in the username
# As the user, try to update avatar and upload a compatible image

h3. Expected Results

You should be able to save successfully
h3. Actual Results

The user's avatar keeps spinning.

!image-2024-02-02-10-43-54-501.png|width=443,height=184!

The below exception is thrown in the {*}<Bamboo_home>/logs/atlassian-bamboo.log{*}:
{noformat}
2024-02-02 08:16:32,341 WARN [http-nio-8085-exec-9 url: /rest/api/latest/server] [Errors] The following warnings have been detected with resource and/or provider classes:
WARNING: A sub-resource method, public com.atlassian.bamboo.plugins.rest.model.resource.RestResources com.atlassian.bamboo.plugins.rest.resource.MetadataResource.getAllServices(javax.ws.rs.core.UriInfo), with URI template, "/", is treated as a resource method
2024-02-02 08:18:40,754 ERROR [http-nio-8085-exec-9] [BambooDefaultServlet] Error occurred while processing the request for servlet path: /images/icons/spinner.gif
org.apache.catalina.connector.ClientAbortException: java.io.IOException: Broken pipe
at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:348) ~[catalina.jar:9.0.83]
at org.apache.catalina.connector.OutputBuffer.appendByteArray(OutputBuffer.java:747) ~[catalina.jar:9.0.83]
at org.apache.catalina.connector.OutputBuffer.append(OutputBuffer.java:674) ~[catalina.jar:9.0.83]
at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:383) ~[catalina.jar:9.0.83]
at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:361) ~[catalina.jar:9.0.83]
at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:97) ~[catalina.jar:9.0.83]
at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:90) ~[catalina.jar:9.0.83]
at org.apache.catalina.servlets.DefaultServlet.serveResource(DefaultServlet.java:1119) ~[catalina.jar:9.0.83]
at org.apache.catalina.servlets.DefaultServlet.doGet(DefaultServlet.java:522) ~[catalina.jar:9.0.83]
at com.atlassian.bamboo.plugin.servlet.BambooDefaultServlet.doGet(BambooDefaultServlet.java:52) ~[atlassian-bamboo-core-9.5.0.jar:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:529) ~[servlet-api.jar:4.0.FR]
at org.apache.catalina.servlets.DefaultServlet.service(DefaultServlet.java:503) {noformat}
h3. Workaround

No workaround yet

Shashank Kumar made changes - 07/Feb/2024 7:03 AM

Remote Link

New: This issue links to "Page (Confluence)" [ 865622 ]

SET Analytics Bot made changes - 03/Feb/2024 4:03 AM

Support reference count

New: 1

Mateusz Szmal made changes - 02/Feb/2024 10:19 AM

Status

Original: In Progress [ 3 ]

New: Waiting for Release [ 12075 ]

Mateusz Szmal made changes - 02/Feb/2024 10:06 AM

Assignee

New: Mateusz Szmal [ 851f15845f55 ]

Mobolaji Koleowo (Inactive) made changes - 02/Feb/2024 9:56 AM

Security

Original: Atlassian Staff [ 10750 ]

Mateusz Szmal made changes - 02/Feb/2024 9:51 AM

Fix Version/s

New: 9.5.1 [ 106904 ]

Mobolaji Koleowo (Inactive) made changes - 02/Feb/2024 9:49 AM

Fix Version/s	Original: 9.5.1 [ 106904 ]
Assignee	Original: Mateusz Szmal [ 851f15845f55 ]
Description	Original: h3. Issue Summary This is reproducible on Data Center: (yes) / (no) h3. Steps to Reproduce # Create users with @ character in the username # As the user, try to update avatar and upload a compatible image h3. Expected Results You should be able to save successfully h3. Actual Results The user's avatar keeps spinning. !image-2024-02-02-10-43-54-501.png! The below exception is thrown in the {}<Bamboo_home>/logs/atlassian-bamboo.log{}: {noformat} 2024-02-02 08:16:32,341 WARN [http-nio-8085-exec-9 url: /rest/api/latest/server] [Errors] The following warnings have been detected with resource and/or provider classes: WARNING: A sub-resource method, public com.atlassian.bamboo.plugins.rest.model.resource.RestResources com.atlassian.bamboo.plugins.rest.resource.MetadataResource.getAllServices(javax.ws.rs.core.UriInfo), with URI template, "/", is treated as a resource method 2024-02-02 08:18:40,754 ERROR [http-nio-8085-exec-9] [BambooDefaultServlet] Error occurred while processing the request for servlet path: /images/icons/spinner.gif org.apache.catalina.connector.ClientAbortException: java.io.IOException: Broken pipe at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:348) ~[catalina.jar:9.0.83] at org.apache.catalina.connector.OutputBuffer.appendByteArray(OutputBuffer.java:747) ~[catalina.jar:9.0.83] at org.apache.catalina.connector.OutputBuffer.append(OutputBuffer.java:674) ~[catalina.jar:9.0.83] at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:383) ~[catalina.jar:9.0.83] at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:361) ~[catalina.jar:9.0.83] at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:97) ~[catalina.jar:9.0.83] at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:90) ~[catalina.jar:9.0.83] at org.apache.catalina.servlets.DefaultServlet.serveResource(DefaultServlet.java:1119) ~[catalina.jar:9.0.83] at org.apache.catalina.servlets.DefaultServlet.doGet(DefaultServlet.java:522) ~[catalina.jar:9.0.83] at com.atlassian.bamboo.plugin.servlet.BambooDefaultServlet.doGet(BambooDefaultServlet.java:52) ~[atlassian-bamboo-core-9.5.0.jar:?] at javax.servlet.http.HttpServlet.service(HttpServlet.java:529) ~[servlet-api.jar:4.0.FR] at org.apache.catalina.servlets.DefaultServlet.service(DefaultServlet.java:503) {noformat} h3. Workaround No workaround yet	New: h3. Issue Summary This is reproducible on Data Center: yes h3. Steps to Reproduce # Create users with @ character in the username # As the user, try to update avatar and upload a compatible image h3. Expected Results You should be able to save successfully h3. Actual Results The user's avatar keeps spinning. !image-2024-02-02-10-43-54-501.png\|width=443,height=184,thumbnail! The below exception is thrown in the {}<Bamboo_home>/logs/atlassian-bamboo.log{}: {noformat} 2024-02-02 08:16:32,341 WARN [http-nio-8085-exec-9 url: /rest/api/latest/server] [Errors] The following warnings have been detected with resource and/or provider classes: WARNING: A sub-resource method, public com.atlassian.bamboo.plugins.rest.model.resource.RestResources com.atlassian.bamboo.plugins.rest.resource.MetadataResource.getAllServices(javax.ws.rs.core.UriInfo), with URI template, "/", is treated as a resource method 2024-02-02 08:18:40,754 ERROR [http-nio-8085-exec-9] [BambooDefaultServlet] Error occurred while processing the request for servlet path: /images/icons/spinner.gif org.apache.catalina.connector.ClientAbortException: java.io.IOException: Broken pipe at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:348) ~[catalina.jar:9.0.83] at org.apache.catalina.connector.OutputBuffer.appendByteArray(OutputBuffer.java:747) ~[catalina.jar:9.0.83] at org.apache.catalina.connector.OutputBuffer.append(OutputBuffer.java:674) ~[catalina.jar:9.0.83] at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:383) ~[catalina.jar:9.0.83] at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:361) ~[catalina.jar:9.0.83] at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:97) ~[catalina.jar:9.0.83] at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:90) ~[catalina.jar:9.0.83] at org.apache.catalina.servlets.DefaultServlet.serveResource(DefaultServlet.java:1119) ~[catalina.jar:9.0.83] at org.apache.catalina.servlets.DefaultServlet.doGet(DefaultServlet.java:522) ~[catalina.jar:9.0.83] at com.atlassian.bamboo.plugin.servlet.BambooDefaultServlet.doGet(BambooDefaultServlet.java:52) ~[atlassian-bamboo-core-9.5.0.jar:?] at javax.servlet.http.HttpServlet.service(HttpServlet.java:529) ~[servlet-api.jar:4.0.FR] at org.apache.catalina.servlets.DefaultServlet.service(DefaultServlet.java:503) {noformat} h3. Workaround No workaround yet

Assignee:: Mateusz Szmal

Reporter:: Mobolaji Koleowo (Inactive)

Affected customers:: 1 This affects my team

Watchers:: 2 Start watching this issue

Created:: 02/Feb/2024 9:43 AM

Updated:: 08/Feb/2024 1:57 PM

Resolved:: 08/Feb/2024 1:57 PM

Details

Description

Issue Summary

Steps to Reproduce

Expected Results

Actual Results

Workaround

Attachments

Attachments

Issue Links

Forms

Activity

People

Dates