Details
Description
Once SSO is enabled as per stated in this document the above mentioned components are broken. Please see screenshots below. turn debugging on the package log4j.category.com.atlassian.crowd shows the following error in the logs:
2012-11-27 16:53:37,267 INFO [qtp1507939013-134] [CrowdAuthenticator] Error while attempting to check if user isAuthenticated with Crowd javax.xml.bind.DataBindingException: javax.xml.bind.JAXBException - with linked exception: [java.lang.ClassNotFoundException: com.sun.xml.internal.bind.v2.ContextFactory not found from bundle [com.atlassian.plugins.rest.atlassian-rest-module]] at javax.xml.bind.JAXB._marshal(JAXB.java:549) at javax.xml.bind.JAXB.marshal(JAXB.java:407) at com.atlassian.crowd.integration.rest.service.RestExecutor.setBody(RestExecutor.java:192) at com.atlassian.crowd.integration.rest.service.RestExecutor.post(RestExecutor.java:164) at com.atlassian.crowd.integration.rest.service.RestCrowdClient.validateSSOAuthentication(RestCrowdClient.java:897) at com.atlassian.crowd.integration.http.CrowdHttpAuthenticatorImpl.isAuthenticated(CrowdHttpAuthenticatorImpl.java:129) at com.atlassian.crowd.integration.http.CacheAwareCrowdHttpAuthenticator.isAuthenticated(CacheAwareCrowdHttpAuthenticator.java:72) at com.atlassian.crowd.integration.seraph.v25.CrowdAuthenticator.isAuthenticated(CrowdAuthenticator.java:204) at com.atlassian.crowd.integration.seraph.v25.CrowdAuthenticator.getUser(CrowdAuthenticator.java:336) at com.atlassian.seraph.auth.AbstractAuthenticator.getUser(AbstractAuthenticator.java:45) at com.atlassian.seraph.auth.AbstractAuthenticator.getRemoteUser(AbstractAuthenticator.java:33) at com.atlassian.sal.bamboo.user.BambooSalUserManager.getRemoteUsername(BambooSalUserManager.java:69) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
Caused by: javax.xml.bind.JAXBException - with linked exception: [java.lang.ClassNotFoundException: com.sun.xml.internal.bind.v2.ContextFactory not found from bundle [com.atlassian.plugins.rest.atlassian-rest-module]] at javax.xml.bind.ContextFinder.newInstance(ContextFinder.java:187) at javax.xml.bind.ContextFinder.find(ContextFinder.java:376) at javax.xml.bind.JAXBContext.newInstance(JAXBContext.java:574) at javax.xml.bind.JAXBContext.newInstance(JAXBContext.java:522) at javax.xml.bind.JAXB$Cache.<init>(JAXB.java:87) at javax.xml.bind.JAXB.getContext(JAXB.java:114) at javax.xml.bind.JAXB._marshal(JAXB.java:538) ... 143 more Caused by: java.lang.ClassNotFoundException: com.sun.xml.internal.bind.v2.ContextFactory not found from bundle [com.atlassian.plugins.rest.atlassian-rest-module] at org.springframework.osgi.util.BundleDelegatingClassLoader.findClass(BundleDelegatingClassLoader.java:103) at org.springframework.osgi.util.BundleDelegatingClassLoader.loadClass(BundleDelegatingClassLoader.java:156) at java.lang.ClassLoader.loadClass(ClassLoader.java:247) at javax.xml.bind.ContextFinder.safeLoadClass(ContextFinder.java:481) at javax.xml.bind.ContextFinder.newInstance(ContextFinder.java:185) ... 149 more Caused by: java.lang.ClassNotFoundException: com.sun.xml.internal.bind.v2.ContextFactory not found by com.atlassian.plugins.rest.atlassian-rest-module [43] at org.apache.felix.framework.BundleWiringImpl.findClassOrResourceByDelegation(BundleWiringImpl.java:1460) at org.apache.felix.framework.BundleWiringImpl.access$400(BundleWiringImpl.java:72) at org.apache.felix.framework.BundleWiringImpl$BundleClassLoader.loadClass(BundleWiringImpl.java:1843) at java.lang.ClassLoader.loadClass(ClassLoader.java:247) at org.apache.felix.framework.Felix.loadBundleClass(Felix.java:1723) at org.apache.felix.framework.BundleImpl.loadClass(BundleImpl.java:926) at org.springframework.osgi.util.BundleDelegatingClassLoader.findClass(BundleDelegatingClassLoader.java:99) ... 153 more
As for the Atlassian Support tools plugin, users will be prompted for authentication which will always fail despite putting the correct credentials.