High Once SSO is enabled as per stated in this document the above mentioned components are broken. Please see screenshots below. turn debugging on the package log4j.category.com.atlassian.crowd shows the following error in the logs:
2012-11-27 16:53:37,267 INFO [qtp1507939013-134] [CrowdAuthenticator] Error while attempting to check if user isAuthenticated with Crowd javax.xml.bind.DataBindingException: javax.xml.bind.JAXBException - with linked exception: [java.lang.ClassNotFoundException: com.sun.xml.internal.bind.v2.ContextFactory not found from bundle [com.atlassian.plugins.rest.atlassian-rest-module]] at javax.xml.bind.JAXB._marshal(JAXB.java:549) at javax.xml.bind.JAXB.marshal(JAXB.java:407) at com.atlassian.crowd.integration.rest.service.RestExecutor.setBody(RestExecutor.java:192) at com.atlassian.crowd.integration.rest.service.RestExecutor.post(RestExecutor.java:164) at com.atlassian.crowd.integration.rest.service.RestCrowdClient.validateSSOAuthentication(RestCrowdClient.java:897) at com.atlassian.crowd.integration.http.CrowdHttpAuthenticatorImpl.isAuthenticated(CrowdHttpAuthenticatorImpl.java:129) at com.atlassian.crowd.integration.http.CacheAwareCrowdHttpAuthenticator.isAuthenticated(CacheAwareCrowdHttpAuthenticator.java:72) at com.atlassian.crowd.integration.seraph.v25.CrowdAuthenticator.isAuthenticated(CrowdAuthenticator.java:204) at com.atlassian.crowd.integration.seraph.v25.CrowdAuthenticator.getUser(CrowdAuthenticator.java:336) at com.atlassian.seraph.auth.AbstractAuthenticator.getUser(AbstractAuthenticator.java:45) at com.atlassian.seraph.auth.AbstractAuthenticator.getRemoteUser(AbstractAuthenticator.java:33) at com.atlassian.sal.bamboo.user.BambooSalUserManager.getRemoteUsername(BambooSalUserManager.java:69) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
Caused by: javax.xml.bind.JAXBException - with linked exception: [java.lang.ClassNotFoundException: com.sun.xml.internal.bind.v2.ContextFactory not found from bundle [com.atlassian.plugins.rest.atlassian-rest-module]] at javax.xml.bind.ContextFinder.newInstance(ContextFinder.java:187) at javax.xml.bind.ContextFinder.find(ContextFinder.java:376) at javax.xml.bind.JAXBContext.newInstance(JAXBContext.java:574) at javax.xml.bind.JAXBContext.newInstance(JAXBContext.java:522) at javax.xml.bind.JAXB$Cache.<init>(JAXB.java:87) at javax.xml.bind.JAXB.getContext(JAXB.java:114) at javax.xml.bind.JAXB._marshal(JAXB.java:538) ... 143 more Caused by: java.lang.ClassNotFoundException: com.sun.xml.internal.bind.v2.ContextFactory not found from bundle [com.atlassian.plugins.rest.atlassian-rest-module] at org.springframework.osgi.util.BundleDelegatingClassLoader.findClass(BundleDelegatingClassLoader.java:103) at org.springframework.osgi.util.BundleDelegatingClassLoader.loadClass(BundleDelegatingClassLoader.java:156) at java.lang.ClassLoader.loadClass(ClassLoader.java:247) at javax.xml.bind.ContextFinder.safeLoadClass(ContextFinder.java:481) at javax.xml.bind.ContextFinder.newInstance(ContextFinder.java:185) ... 149 more Caused by: java.lang.ClassNotFoundException: com.sun.xml.internal.bind.v2.ContextFactory not found by com.atlassian.plugins.rest.atlassian-rest-module [43] at org.apache.felix.framework.BundleWiringImpl.findClassOrResourceByDelegation(BundleWiringImpl.java:1460) at org.apache.felix.framework.BundleWiringImpl.access$400(BundleWiringImpl.java:72) at org.apache.felix.framework.BundleWiringImpl$BundleClassLoader.loadClass(BundleWiringImpl.java:1843) at java.lang.ClassLoader.loadClass(ClassLoader.java:247) at org.apache.felix.framework.Felix.loadBundleClass(Felix.java:1723) at org.apache.felix.framework.BundleImpl.loadClass(BundleImpl.java:926) at org.springframework.osgi.util.BundleDelegatingClassLoader.findClass(BundleDelegatingClassLoader.java:99) ... 153 more
As for the Atlassian Support tools plugin, users will be prompted for authentication which will always fail despite putting the correct credentials.
![[Ecosystem JIRA] Bug - A problem which impairs or prevents the functions of the product.](https://ecosystem.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/15303?size=medium "[Ecosystem JIRA] Bug - A problem which impairs or prevents the functions of the product."){kind=small}
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[BAM-12484] SSO in Bamboo 4.3.x breaks Application links, UPM and the Atlassian support tools plugin
The JAXB JAR workaround (in webapp/WEB-INF/lib) appears to work around the problem for me (I was one who reported this issue to Atlassian Support). Fixes authentication issues in plugin / add-on management and with Atlassian Support Tools plugins I was experiencing.
I had SSO enabled and using Crowd for authentication (passed through to / synchronized with our Mac OS Open Directory server).
FYI.
Sam Hanes
added a comment - I had trouble finding this via Google, so to aid discovery here are the actual error messages in plain text:
UPM:
Unauthorized, reloading page.
An unexpected error occurred. Please refer to the logs for more information.Application Links:
Client must be authenticated to access this resource.
Sam Hanes
added a comment - I had trouble finding this via Google, so to aid discovery here are the actual error messages in plain text:
UPM:
Unauthorized, reloading page.
An unexpected error occurred. Please refer to the logs for more information.
Application Links:
Client must be authenticated to access this resource. Looks like Plugins exports com.sun.xml.bind.v2 unconditionally from the JDK classes (0217a3508), but there's no mention of com.sun.xml.internal.bind.v2. Adding that to the Plugins exports may mean that the JDK version can be used, which would avoid bundling another library.
Filled PLUG-1021 to avoid the need for a workaround.