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  1. Admin Experience
  2. AX-888

Group audit log is missing when revoking product access

    • 4
    • Minor

      Issue Summary

      When a site-admin revoked the product access of a user, there will be no audit log recorded for the group changes propagated by the action.

      Steps to Reproduce

      1. Create a group named "licensed"
      2. Add the group to Jira Software and Confluence as product access
      3. Add a user to the "licensed" group
      4. Revoke the user's access for Confluence
      5. Verify the user no longer belongs to the "licensed" group; however, there's no audit log for user_removed_from_group

      Expected Results

      Output the audit log even when the event is propagated by other operations.

      Actual Results

      There's no audit log recorded for user_removed_from_group.

      Workaround

      Currently there is no known workaround for this behavior.

            [AX-888] Group audit log is missing when revoking product access

            Kat N added a comment -

            Hi everyone,
            Thank you for watching, following, and providing valuable feedback for our teams. Due to inactivity, we will be closing this bug as "Timed Out", but if this is still affecting your team, let us know on this ticket so we can potentially re-evaluate.

            Kat N added a comment - Hi everyone, Thank you for watching, following, and providing valuable feedback for our teams. Due to inactivity, we will be closing this bug as "Timed Out", but if this is still affecting your team, let us know on this ticket so we can potentially re-evaluate.

            Can you move this to Identity? We have the mapping to process user_removed_from_group events but we are not getting any such event from identity. 

            Thiyagesh Viswanathan added a comment - Can you move this to Identity? We have the mapping to process user_removed_from_group events but we are not getting any such event from identity. 

              Unassigned Unassigned
              kyamamoto@atlassian.com K. Yamamoto
              Affected customers:
              4 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated: