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Suggestion
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Resolution: Unresolved
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None
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5
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We have the option to Custom Domain URL for Service Desk Customer Portal - one URL for the entire service desk.
However, with the introduction of Multiple Help Centers (https://community.atlassian.com/t5/Jira-Service-Management-articles/Now-Generally-Available-Multiple-Help-Centers/ba-p/2725184), Jira should support using a separate Custom Domain URL for every Help Center.
This would also help Customers isolate having Custom Domain only for particular Help Centers (while keeping some of them internal).
[AX-652] Custom Domains should support Multiple Help Centres
Support reference count | New: 5 |
Description | Original: N/A |
New:
We have the option to Custom Domain URL for Service Desk Customer Portal - one URL for the entire service desk.
However, with the introduction of Multiple Help Centers ([https://community.atlassian.com/t5/Jira-Service-Management-articles/Now-Generally-Available-Multiple-Help-Centers/ba-p/2725184)|https://community.atlassian.com/t5/Jira-Service-Management-articles/Now-Generally-Available-Multiple-Help-Centers/ba-p/2725184),], Jira should support using a separate Custom Domain URL for every Help Center. This would also help Customers isolate having Custom Domain only for particular Help Centers (while keeping some of them internal). |
Affected Products | Original: Jira Service Management [ 18437 ] | |
Component/s | Original: Admin - Custom Domains [ 73295 ] | |
Component/s | New: Org Management - App URLs - Custom Domains [ 80135 ] | |
Key | Original: CLOUD-12126 | New: AX-652 |
Support reference count | Original: 7 | |
Description |
Original:
We have the option to Custom Domain URL for Service Desk Customer Portal - one URL for the entire service desk.
However, with the introduction of Multiple Help Centers ([https://community.atlassian.com/t5/Jira-Service-Management-articles/Now-Generally-Available-Multiple-Help-Centers/ba-p/2725184)|https://community.atlassian.com/t5/Jira-Service-Management-articles/Now-Generally-Available-Multiple-Help-Centers/ba-p/2725184),], Jira should support using a separate Custom Domain URL for every Help Center. This would also help Customers isolate having Custom Domain only for particular Help Centers (while keeping some of them internal). |
New: N/A |
Project | Original: Atlassian Cloud [ 14613 ] | New: Admin Experience [ 24210 ] |
Support reference count | Original: 6 | New: 7 |
Support reference count | Original: 5 | New: 6 |
Support reference count | Original: 4 | New: 5 |
Support reference count | Original: 3 | New: 4 |
Support reference count | Original: 2 | New: 3 |
Support reference count | Original: 1 | New: 2 |
Support reference count | New: 1 |