Issue Summary

If the following 2 conditions are met:

• a site is created by a user who is a managed account, and
• all the current site admins are unmanaged,

the "Discovered products" feature would:

• show no Admins, and
• Contact admins contain no email addresses in "mailto:"

This is an intentional behavior according to support.atlassian.com:

If your managed accounts are removed as organization admins, the product continues to appear as a Discovered product, but you won’t see any contact information under Admins.

Steps to Reproduce

1. Login to Atlassian Cloud with a managed account
2. Start a site
3. Remove yourself from the site admins
4. The organization admins will see a vacant list in Discovered products > Admins

Expected Results

There's room to improve:

• clarify the reason why the organization admins see no Admins, and
• contain the site creator's email addresses in "mailto:"
• show the site creator in the table (the CSV contains the creator's contact).

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available