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  1. Admin Experience
  2. AX-497

Discovered products notification are delayed

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    • 3
    • Severity 3 - Minor

      Issue Summary

      Even you toggled on for 'Email me when users create new products' in Discovered products admin settings, notification are delayed like few days.

      This is reproducible on Data Center: (yes) / (no)

      Steps to Reproduce

      1. Go to https://admin.atlassian.com/
      2. Open Security > Discovered products
      3. Turned toggle on 'Email me when users create new products'
      4. Create new product by org managed accounts
      5. Confirm the new product listed on Discovered products page

      Expected Results

      Admin receive discovered products notification email accordingly

      Actual Results

      notification are delayed and admin get receive it after few days when product created

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [AX-497] Discovered products notification are delayed

            SET Analytics Bot made changes -
            Support reference count New: 3
            Rodrigo B. made changes -
            Component/s Original: Shadow IT - Discovered products [ 64995 ]
            Component/s New: Monitoring - Discovered apps [ 80160 ]
            Key Original: ACCESS-1679 New: AX-497
            Support reference count Original: 7
            Project Original: Atlassian Guard [ 18910 ] New: Admin Experience [ 24210 ]
            SET Analytics Bot made changes -
            Support reference count Original: 6 New: 7
            SET Analytics Bot made changes -
            Support reference count Original: 5 New: 6
            SET Analytics Bot made changes -
            Support reference count Original: 4 New: 5
            Bugfix Automation Bot made changes -
            Priority Original: Low [ 4 ] New: Medium [ 3 ]
            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 4
            Cole Norman made changes -
            Labels New: guard-s7
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2

              5b053a5da7f3 Santosh Kore
              6aa6ce5a27d7 K.Kitajima
              Affected customers:
              7 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated: