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  1. Admin Experience
  2. AX-445

When transferring products on the Admin UI only error conditions should be shown.

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    • Severity 3 - Minor

      Issue Summary

      When attempting to Transfer Products, when preflight checks fail, the button to perform this action is greyed out. In the current UI, a default checklist is provided and this is misleading. Only the pre-flight check condition that fails should be displayed. 

      Steps to Reproduce

      1. admin.atlassian.com > Settings > Details
      2. "Transfer Products" is greyed out and not accessible. 
      3. Default checklist is provided
      4. Only one condition is failing (e.g. Reset user access setting)

      Expected Results

      Just the condition that is failing pre-flight should be displayed. 

      Actual Results

      We can see clearly in devtools the condition that fires the pre-flight check failure.

      1. Look for “reparent-blockers” element in Network tab in devtools
      2. In 'Response' clearly see "USER_ACCESS_SETTINGS" is the blocker
      3. More options than just "Reset user access settings" are displayed

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. Transfer Checklist.png
          Transfer Checklist.png
          74 kB

            [AX-445] When transferring products on the Admin UI only error conditions should be shown.

            Rodrigo B. made changes -
            Component/s Original: Org Management - Transfer Products [ 66402 ]
            Component/s New: Footprint Management - Transfer Apps [ 80158 ]
            Key Original: ACCESS-1248 New: AX-445
            Support reference count Original: 3
            Project Original: Atlassian Guard [ 18910 ] New: Admin Experience [ 24210 ]
            Kat N made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Long Term Backlog [ 12073 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            Cole Norman made changes -
            Labels New: guard-s7
            Tyler B [Atlassian] made changes -
            Remote Link Original: This issue links to "ARGS-3542 (Jira)" [ 638163 ] New: This issue links to "ARGS-3542 (Hello Jira)" [ 638163 ]
            Tyler B [Atlassian] made changes -
            Remote Link Original: This issue links to "AED-384 (Jira)" [ 709129 ] New: This issue links to "AED-384 (Hello Jira)" [ 709129 ]
            Catie Magee made changes -
            Remote Link New: This issue links to "AED-384 (Jira)" [ 709129 ]
            Catie Magee made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 689094 ]
            Catie Magee made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 689094 ]
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2

              Unassigned Unassigned
              2a6a615ea6bd Andy Launer
              Affected customers:
              2 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: