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  1. Admin Experience
  2. AX-368

Clarifications on pricing when claiming accounts

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      When verifying a domain for an organization, one of the parts will be to claim the accounts, which will provide the administrator with a number of accounts to be claimed and an option to export this information.

      When organizations have Atlassian Access, if the claimed accounts have access to specific Atlassian products, this will add the users to the Atlassian Access bill and make sure about the billing, the closest workaround is to export these accounts and add the number of billable users in the Atlassian Access pricing calculator.

      Suggestion

      For organizations that have Atlassian Access, this is a suggestion to also include the pricing/bill for the product during the claiming process based on the number of accounts that will be claimed.

      This way, the administrators can already organize themselves with the company based on the pricing that will need to be paid for Atlassian Access.

            [AX-368] Clarifications on pricing when claiming accounts

            Rodrigo B. made changes -
            Component/s Original: Domain Claim - Initial Setup [ 53302 ]
            Component/s New: Domain Verification - Initial Setup [ 80145 ]
            Key Original: ACCESS-983 New: AX-368
            Support reference count Original: 4
            Project Original: Atlassian Guard [ 18910 ] New: Admin Experience [ 24210 ]
            Matthew Hunter made changes -
            Resolution New: Won't Fix [ 2 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Matthew Hunter made changes -
            Labels New: timeout-suggestion-bulk-close
            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 4
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            SET Analytics Bot made changes -
            Support reference count New: 2
            Giuliano C. made changes -
            Link New: This issue is duplicated by ACCESS-992 [ ACCESS-992 ]
            Narmada Jayasankar made changes -
            Link New: This issue was cloned as ACCESS-992 [ ACCESS-992 ]
            Giuliano C. created issue -

              Unassigned Unassigned
              gdecampos Giuliano C.
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                Created:
                Updated:
                Resolved: