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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Monitoring - Insights
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None
Issue Summary
The Authentication for managed accounts section in Analytics currently displays managed accounts and service accounts as a combined total.
There is no way to distinguish between actual users and service accounts, nor is there an option to export a list of SSO-enabled users or users with/without two-step verification directly from this tab.
Steps to Reproduce
- Navigate to Admin Hub > Security > Insights > Analytics
- Switch to the User Security tab
- View the Authentication for managed accounts section
Expected Results
- The Authentication for managed accounts section should display a clear split between actual user accounts and service accounts.
Or
The service account should be excluded entirely.
- An export option should be available to download a list of:
- SSO-enabled users
- Users with two-step verification enabled
- Users with two-step verification not enabled
Actual Results
- Managed accounts and service accounts are displayed as a combined figure with no breakdown.
- There is no export functionality available from the Analytics > User Security tab to extract user-level authentication details.