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  1. Admin Experience
  2. AX-1330

Ability to preset default Roles to "None" when inviting new users (New User Experience)

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      Summary

      Ability to preset default Roles to "None" when inviting new users (New User Experience).

      Currently in the new user experience, when inviting new users, the product roles are set.

      Steps to Reproduce

      1. Navigate to https://admin.atlassian.com/
      2. Open Directory -> Users -> Invite Users

      Expected Results

      The ability to configure "None", as your preferred (default) role assignment for the specific site, without having to click on the "Unselect all" button each time.

      Actual Results

      The wizard automatically assigns the role(s) that belong to the default groups for the specific product(s), and the "Unselect all" button needs to be used.

      Workaround

      Using the "Unselect all" button.

        1. image-2023-08-18-16-50-33-574.png
          image-2023-08-18-16-50-33-574.png
          61 kB

            [AX-1330] Ability to preset default Roles to "None" when inviting new users (New User Experience)

            SET Analytics Bot made changes -
            Support reference count New: 10
            Rodrigo B. made changes -
            Affected Products Original: Jira Software,Jira Service Management,Jira Work Management,Jira Product Discovery,Confluence,Bitbucket [ 18436, 18437, 18438, 18439, 18440, 18441 ]
            Component/s Original: Access requests - Invite [ 66422 ]
            Component/s New: User Access - User invites settings [ 80133 ]
            Key Original: ID-8321 New: AX-1330
            Support reference count Original: 13
            Project Original: Identity [ 16810 ] New: Admin Experience [ 24210 ]
            Renan Andrade made changes -
            Attachment Original: image-2025-06-19-07-02-27-736.png [ 503762 ]
            Renan Andrade made changes -
            Attachment New: image-2025-06-19-07-02-27-736.png [ 503762 ]

            darshan.s1 added a comment -

            Our instance has multiple products, so a feature i.e. a button which resets every product access to None would be very helpful and appreciated.

            darshan.s1 added a comment - Our instance has multiple products, so a feature i.e. a button which resets every product access to None would be very helpful and appreciated.
            SET Analytics Bot made changes -
            Support reference count Original: 12 New: 13
            SET Analytics Bot made changes -
            Support reference count Original: 11 New: 12
            SET Analytics Bot made changes -
            Support reference count Original: 10 New: 11
            SET Analytics Bot made changes -
            Support reference count Original: 9 New: 10
            SET Analytics Bot made changes -
            Support reference count Original: 8 New: 9

              Unassigned Unassigned
              d509fcb934c4 Arek Fedorowicz
              Votes:
              9 Vote for this issue
              Watchers:
              16 Start watching this issue

                Created:
                Updated: