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  1. Admin Experience
  2. AX-1300

Configuration to disable invitee notification for invite endpoint

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      Issue Summary

      Stop email notification(screenshot) to all org/site admins when a customer is added to a site by SD agent via project > customers > add customers section.

      Steps to Reproduce

      1. SD Agent(with JSM license) invites a customer to the project via project > customers > add customers section
      2. Customer is invited and all org/site admins receive notification that SD Agent(X) has invited customer(Y) to site.

      Would like:

      Would like the ability to stop email notification to all org/site admins when a customer is added to a site by SD agent as it creates lot of email noise to admins.

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          Form Name

            [AX-1300] Configuration to disable invitee notification for invite endpoint

            SET Analytics Bot made changes -
            Support reference count New: 5
            Rodrigo B. made changes -
            Affected Products Original: Jira Service Management [ 18437 ]
            Component/s Original: Access requests - Invite [ 66422 ]
            Component/s New: User Access - User invites settings [ 80133 ]
            Key Original: ID-8306 New: AX-1300
            Support reference count Original: 5
            Project Original: Identity [ 16810 ] New: Admin Experience [ 24210 ]
            SET Analytics Bot made changes -
            Support reference count Original: 4 New: 5
            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 4
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            Cole Norman made changes -
            Labels New: guard-s7
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            Anusha Rutnam (Inactive) made changes -
            Link New: This issue is related to JRACLOUD-82675 [ JRACLOUD-82675 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Remo Fernandes made changes -
            Remote Link New: This issue links to "YOSHI-3800 (Hello Jira)" [ 799325 ]
            Remo Fernandes created issue -

              Unassigned Unassigned
              b6d0a675f06c Remo Fernandes
              Votes:
              6 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: