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  1. Admin Experience
  2. AX-1225

Improve annual subscription handling with SCIM user provisioning

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      Summary

      By default, when Cloud products have an annual subscription, it blocks new users to be added if it is going to be exceeded, which is expected to prevent an impact on the product's functionality.

      However, if users are being pushed to the products via user provisioning, it will allow the license to be exceeded, which will trigger the following symptoms:

      Suggestion

      Similar to the monthly plan, where the tier is automatically upgraded based on the number of users with licenses in use, this is a suggestion to improve how the licensing is handled when user provisioning is in use.

      Some examples:

      • Send emails to administrators stating that the license is exceeded, providing options to reduce the number of users before blocking certain functionalities for the products.
      • Similar to what happens when an admin tries to manually add a user to a subscription that reached its limit, block users to be added via user provisioning.

          Form Name

            [AX-1225] Improve annual subscription handling with SCIM user provisioning

            Rodrigo B. made changes -
            Component/s Original: Directory - Manage product access [ 48696 ]
            Component/s New: User Access - Manage app access groups [ 80143 ]
            Key Original: ID-8076 New: AX-1225
            Support reference count Original: 7
            Project Original: Identity [ 16810 ] New: Admin Experience [ 24210 ]
            SET Analytics Bot made changes -
            Support reference count Original: 6 New: 7
            SET Analytics Bot made changes -
            Support reference count Original: 5 New: 6
            SET Analytics Bot made changes -
            Support reference count Original: 4 New: 5
            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 4
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            SET Analytics Bot made changes -
            Support reference count New: 1
            Fernando S made changes -
            Summary Original: Improve annual subscription handling with user provisioning New: Improve annual subscription handling with SCIM user provisioning
            Mathias Richter made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 860309 ]

              Unassigned Unassigned
              gdecampos Giuliano C.
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                Created:
                Updated: