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  1. Automation for Cloud
  2. AUTO-614

Ability to clear the Read-only custom field using the Automation.

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    • Icon: Suggestion Suggestion
    • Resolution: Fixed
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      While it's possible to update the read-only custom field with some values using the automation, it's not possible to clear the text of this field using the automation.

      It would be good to have an option to remove the text of this field using the Automation or the Jira cloud API.

            [AUTO-614] Ability to clear the Read-only custom field using the Automation.

            Gisela Lassahn added a comment -

            89403358cf11 : Is this issue also fixed for Jira Software Datacenter (e. g. version 9.17. or 10.3)? If not: Why was this issue closed?

            Gisela Lassahn added a comment - 89403358cf11 : Is this issue also fixed for Jira Software Datacenter (e. g. version 9.17. or 10.3)? If not: Why was this issue closed?

            Gisela Lassahn added a comment -

            89403358cf11 CC 5f1279f281e7 
            We (and others) also need a solution for Jira Data Center, as you can see in the comments. Is there another ticket for this?

            Gisela Lassahn added a comment - 89403358cf11 CC 5f1279f281e7   We (and others) also need a solution for Jira Data Center , as you can see in the comments. Is there another ticket for this?
            Charlie Gavey made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Charlie Gavey made changes -
            Link New: This issue duplicates JRACLOUD-77845 [ JRACLOUD-77845 ]

            Charlie Gavey added a comment -

            Fixed: https://jira.atlassian.com/browse/JRACLOUD-77845

            Charlie Gavey added a comment - Fixed: https://jira.atlassian.com/browse/JRACLOUD-77845

            Amanda Harth added a comment -

            Need to be able to clear read-only custom fields via automation rules in Jira Software Data Centre v9.15.2.

            Amanda Harth added a comment - Need to be able to clear read-only custom fields via automation rules in Jira Software Data Centre v9.15.2.

            Gisela Lassahn added a comment -

            We need it for Jira Data Center.

            Currently we're on version 9.4.8.

            Gisela Lassahn added a comment - We need it for Jira Data Center. Currently we're on version 9.4.8.
            Vipul Reddy made changes -
            Labels New: jsw-s13
            Anusha Rutnam made changes -
            Component/s Original: Project Administration - Issue type, fields and Other [ 53196 ]
            Component/s Original: Global Administration - Fields, Issue Types, Screens and Other [ 66292 ]
            Key Original: JRACLOUD-79378 New: AUTO-614
            Support reference count Original: 2
            Project Original: Jira Cloud [ 18514 ] New: Automation for Cloud [ 22610 ]
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2

              Unassigned Unassigned
              ssreedhar@atlassian.com Shashank Sreedhar
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              22 Vote for this issue
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              23 Start watching this issue

                Created:
                Updated:
                Resolved: