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  1. Automation for Cloud
  2. AUTO-382

The field value changed trigger does not work for some fields - time tracking, log work, attachments added via comments

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    • Severity 3 - Minor
    • 0

      Issue Summary

      The field value changed trigger does not work in A4J (Automation for Jira) rule when you select the time tracking or log work fields

      Steps to Reproduce

      1. Create an Automation Rule with issue trigger name: field-value changed
      2. Select the field "Log work" from the trigger drop down
      3. Add any action to the rule to save

      Expected Results

      Once we change the field value such as the Original estimate or log work on the issue, it should trigger the rule.

      Actual Results

      It doesn't trigger the rule.

      Workaround

      Please use the "Work logged" issue trigger.

            [AUTO-382] The field value changed trigger does not work for some fields - time tracking, log work, attachments added via comments

            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            Charlie Gavey made changes -
            Link New: This issue is duplicated by AUTO-1362 [ AUTO-1362 ]
            Charlie Gavey made changes -
            Summary Original: The field value changed trigger does not work for some fields - time tracking, log work, attachments New: The field value changed trigger does not work for some fields - time tracking, log work, attachments added via comments
            Charlie Gavey made changes -
            Summary Original: The field value changed trigger does not work for time tracking and log work fields New: The field value changed trigger does not work for some fields - time tracking, log work, attachments
            Hala ElRoumy made changes -
            Priority Original: Low [ 4 ] New: Medium [ 3 ]
            Vipul Reddy made changes -
            Labels New: jsw-s13
            Anusha Rutnam made changes -
            Component/s Original: Automation [ 68402 ]
            Component/s New: Trigger - Other [ 70304 ]
            Key Original: JSWCLOUD-22980 New: AUTO-382
            Support reference count Original: 4
            Project Original: Jira Software Cloud [ 18511 ] New: Automation for Cloud [ 22610 ]
            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 4
            SET Analytics Bot made changes -
            UIS New: 1
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3

              Unassigned Unassigned
              4b1e33b923a4 Harpreet
              Affected customers:
              24 This affects my team
              Watchers:
              26 Start watching this issue

                Created:
                Updated: