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Suggestion
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Resolution: Unresolved
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0
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6
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Summary
Automation for Jira is implementing a new component for sending emails, the "Send customized email" component is replacing the old "Send email" component.
As a user of a HIPAA compliant organization, the ask is to add the new component to sites which are HIPAA enabled.
More on the new email component here:
https://community.atlassian.com/forums/Automation-articles/Important-Update-Deprecation-of-Old-Email-Action-in-Favor-of/ba-p/3060412
Related HIPAA implementation:
https://support.atlassian.com/organization-administration/docs/the-hipaa-implementation-guide/
Expected results
HIPAA enabled sites should be able to use the new "Send customized email" component for parity with other sites
Actual results
HIPAA-enabled sites have the new component disabled at this time.
Workaround
The legacy component can be used as it is the only functional component at this time.