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Bug
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Resolution: Unresolved
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Low
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Severity 3 - Minor
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Jira Software
Issue Summary
Issue while copying special characters in some sequence from one text field to another in Wiki Style Renderer format
Steps to Reproduce
- Create sample automation to sync field value between parent and subtask. ref document
- Make sure the source and target filed are of type text with Wiki Style Renderer format
- In the Edit Issue use the copy option to copy a value from the trigger/parent issue.
- Update the parent text filed with the below sample string
possible in Jira cloud ( not in the Jira Server )
- Now run the automation which copies the above value to the child/target issue filed
Expected Results
copy the exact value from the parent/trigger issue
Actual Results
Automation skip to copy "\" after ":" and copy only S:_Aerzio\sys_aa-4355
Workaround
- Use the set option in automation with the format
- The other option is to change the field Renderer for the target issue types ( from Wiki Style to Default Text ) from Project Filed Configuration
[AUTO-1708] Issue while copying special characters in some sequence from one text field to another using Automation
| Bug Type | Original: Warranty [ 19331 ] |
| Priority | Original: High [ 2 ] | New: Low [ 4 ] |
| Was this caused by a recent change? | New: No [ 19032 ] |
| Labels | Original: jsw-s13 | New: RIBS-SHORT jsw-s13 |
| Bug Type | New: Warranty [ 19331 ] |
| Priority | Original: Low [ 4 ] | New: High [ 2 ] |
| Status | Original: Needs Triage [ 10030 ] | New: Gathering Impact [ 12072 ] |
| Summary | Original: Issue while copying special characters in some sequence from one text field to another | New: Issue while copying special characters in some sequence from one text field to another using Automation |
| Summary | Original: Issue while copying special characters in some sequence from one text field to another in Wiki Style Renderer format | New: Issue while copying special characters in some sequence from one text field to another |
| Description |
Original:
h3. Issue Summary
Issue while copying special characters in some sequence from one text field to another in Wiki Style Renderer format h3. Steps to Reproduce # Create sample automation to sync field value between parent and subtask. ref [document|https://support.atlassian.com/automation/kb/automation-copy-custom-field-values-between-subtasks-and-parents/] # Make sure the source and target filed are of type text with [Wiki Style Renderer|https://support.atlassian.com/jira-cloud-administration/docs/configure-renderers/#Wiki-style-renderer] format # In the Edit Issue use the copy option to copy a value from the trigger/parent issue. # !image-2025-02-25-17-01-31-581.png|width=141,height=94! # Update the parent text filed with the below sample string ** !image-2025-02-25-17-14-34-996.png|width=202,height=34! possible in Jira cloud ( not in the Jira Server ) # Now run the automation which copies the above value to the child/target issue filed h3. Expected Results copy the exact value from the parent/trigger issue !image-2025-02-25-17-15-44-637.png|width=339,height=57! h3. Actual Results Automation skip to copy "\" after ":" and copy only S:_Aerzio\sys_aa-4355 h3. Workaround # Use the set option in automation with the format ** !image-2025-02-25-17-08-43-524.png|width=222,height=124! # The other option is to change the [field Renderer|https://support.atlassian.com/jira-cloud-administration/docs/specify-field-behavior/#Modify-field-behavior] for these issue types ( from Wiki Style to Default Text ) from [Project Filed Configuration|https://support.atlassian.com/jira-cloud-administration/docs/change-a-field-configuration/#Change-a-field-renderer] |
New:
h3. Issue Summary
Issue while copying special characters in some sequence from one text field to another in Wiki Style Renderer format h3. Steps to Reproduce # Create sample automation to sync field value between parent and subtask. ref [document|https://support.atlassian.com/automation/kb/automation-copy-custom-field-values-between-subtasks-and-parents/] # Make sure the source and target filed are of type text with [Wiki Style Renderer|https://support.atlassian.com/jira-cloud-administration/docs/configure-renderers/#Wiki-style-renderer] format # In the Edit Issue use the copy option to copy a value from the trigger/parent issue. # !image-2025-02-25-17-01-31-581.png|width=141,height=94! # Update the parent text filed with the below sample string ** !image-2025-02-25-17-14-34-996.png|width=202,height=34! possible in Jira cloud ( not in the Jira Server ) # Now run the automation which copies the above value to the child/target issue filed h3. Expected Results copy the exact value from the parent/trigger issue !image-2025-02-25-17-15-44-637.png|width=339,height=57! h3. Actual Results Automation skip to copy "\" after ":" and copy only S:_Aerzio\sys_aa-4355 h3. Workaround # Use the set option in automation with the format ** !image-2025-02-25-17-08-43-524.png|width=222,height=124! # The other option is to change the [field Renderer|https://support.atlassian.com/jira-cloud-administration/docs/specify-field-behavior/#Modify-field-behavior] for the target issue types ( from Wiki Style to Default Text ) from [Project Filed Configuration|https://support.atlassian.com/jira-cloud-administration/docs/change-a-field-configuration/#Change-a-field-renderer] |