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  1. Automation for Cloud
  2. AUTO-1708

Issue while copying special characters in some sequence from one text field to another using Automation

    • Severity 3 - Minor
    • Jira Software

      Issue Summary

      Issue while copying special characters in some sequence from one text field to another in Wiki Style Renderer format 

      Steps to Reproduce

      1. Create sample automation to sync field value between parent and subtask. ref document
      2. Make sure the source and target filed are of type text with Wiki Style Renderer format
      3. In the Edit Issue use the copy option to copy a value from the trigger/parent issue.
      4. Update the parent text filed with the below sample string
        • possible in Jira cloud ( not in the Jira Server )
      5. Now run the automation which copies the above value to the child/target issue filed 

      Expected Results

      copy the exact value from the parent/trigger issue 

      Actual Results

      Automation skip to copy "\" after ":" and copy only S:_Aerzio\sys_aa-4355

      Workaround

      1. Use the set option in automation with the format  
      2. The other option is to change the field Renderer for the target issue types ( from Wiki Style to Default Text ) from Project Filed Configuration

            [AUTO-1708] Issue while copying special characters in some sequence from one text field to another using Automation

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              Unassigned Unassigned
              37d2a0da935c Kunal Kishore
              Affected customers:
              0 This affects my team
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                Created:
                Updated: