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  1. Automation for Cloud
  2. AUTO-1486

New line error while copying date to summary field

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Steps to reproduce:

      Create an Automation to copy data from description field which has newline character to summary field.

      Expected Behaviour:

      Data should be copied to Summary field without any errors.

      Actual Behavior:

      Automation fails with error.

      Workaround:

      use the smart value

      {{issue.Description.replaceAll("\n",":")}}

        1. image-2023-07-06-15-30-08-142.png
          image-2023-07-06-15-30-08-142.png
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            [AUTO-1486] New line error while copying date to summary field

            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            Mikhael Markov made changes -
            Component/s Original: Change Management - Preset Automation Rules [ 68501 ]
            Component/s New: Condition - Issue Fields [ 70305 ]
            Key Original: JSDCLOUD-12827 New: AUTO-1486
            Project Original: Jira Service Management Cloud [ 18512 ] New: Automation for Cloud [ 22610 ]
            Orhun Dalabasmaz made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 944369 ]
            SET Analytics Bot made changes -
            UIS New: 1
            Abishek . created issue -

              Unassigned Unassigned
              a5efd6340a5c Abishek .
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                Created:
                Updated: