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Bug
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Resolution: Fixed
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Low
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None
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Minor
Issue Summary
When viewing the profile page for an account as an Organization Admin, the Manage Access button takes you to an error message rather than the page to manage access for this account.
Steps to Reproduce
- Go to home.atlassian.com
- Select the Teams tab
- Select a user profile from this page/Select a team, then their profile
- Click on Manage access
Expected Results
You should be redirected to
https://admin.atlassian.com/o/{orgID}/users/{UserID}
Actual Results
Instead you're redirected to
https://home.atlassian.com/admin/s/{cloudID}/users/{userID}?cloudId={cloudID}
Workaround
Access can still be managed for these users by going to https://admin.atlassian.com, then selecting Directory > Users and selecting the user you want to manage.
[ATLAS-155] Manage access button on a profile page in home.atlassian.com links to the wrong page
Resolution | New: Fixed [ 1 ] | |
Status | Original: Waiting for Release [ 12075 ] | New: Closed [ 6 ] |
Status | Original: In Review [ 10051 ] | New: Waiting for Release [ 12075 ] |
Status | Original: In Progress [ 3 ] | New: In Review [ 10051 ] |
Development Effort | New: S [ 13031 ] | |
Status | Original: Needs Triage [ 10030 ] | New: In Progress [ 3 ] |
Description |
Original:
h3. Issue Summary
When viewing the profile page for an account as an Organization Admin, the Manage Access button takes you to an error message rather than the page to manage access for this account. h3. Steps to Reproduce # Go to home.atlassian.com # Select the *Teams* tab # Select a user profile from this page/Select a team, then their profile # Click on *Manage access* h3. Expected Results You should be redirected to https://admin.atlassian.com/o/{orgID}/users/{UserID} h3. Actual Results Instead you're redirected to https://home.atlassian.com/admin/s/{cloudID}/users/{userID}?cloudId={cloudID} h3. Workaround Access can still be managed for these users by going to [https://admin.atlassian.com], then selecting *Directory* > *Users* and selecting the user you want to manage. |
New:
h3. Issue Summary
When viewing the profile page for an account as an Organization Admin, the Manage Access button takes you to an error message rather than the page to manage access for this account. h3. Steps to Reproduce # Go to home.atlassian.com # Select the *Teams* tab # Select a user profile from this page/Select a team, then their profile # Click on *Manage access* h3. Expected Results You should be redirected to {noformat}https://admin.atlassian.com/o/{orgID}/users/{UserID}{noformat} h3. Actual Results Instead you're redirected to {noformat}https://home.atlassian.com/admin/s/{cloudID}/users/{userID}?cloudId={cloudID}{noformat} h3. Workaround Access can still be managed for these users by going to [https://admin.atlassian.com], then selecting *Directory* > *Users* and selecting the user you want to manage. |